DoloreyReviews of dolorey.com

A month and a 1/2 to receive, communication awful. I would have given ZERO stars, but the item finally arrived (not in time for Xmas) and was as described. Never again...

Dolorey is an example of yet another American startup that has opted for the just-in-time inventory model and shipping direct from China. The problem with this model is that goods routinely take an excessive amount of time to be delivered. On NOV 30, I ordered a handbag for my wife, intending it to be a Christmas present. I received a shipping notice on DEC 5. The shipping process didn't actually start until DEC 12, and the most recent shipping status is from DEC 15. It is now DEC 21, and the handbag hasn't even hit Customs yet. So much for delivery before Christmas. Really? After ordering in NOVEMBER??? This is the second company I've dealt with that uses this inventory model and it sucks! I will never again shop from a mail order company that can't tell me on there website where they ship from. Thanks for nothing, Dolorey.

My item has not arrived despite ordering three weeks ago. No communication from seller for ten days. It looks like this Christmas gift will not arrive in time.

Items never arrived. Just noticed no tracking number on order. Customer beware!!!!

Extremely poor communication...as in NONE! Item ordered was overdue and Dolorey was unresponsive to my requests for information.

I really cant give you a review on something I haven't received yet

Still haven't received it.

I have enjoyed your products in the past, and the delivery times have been acceptable. My most recent order was placed November 30th, with arrival quoted as 7-10 business days. These were ordered in time, I thought to email as gifts. My email inquiry as to the status of the order, as no tracking information was available remains unanswered after four business days. Tracking information was finally available and surprise, the order has just left CHINA. There seems little chance these items will arrive in time for after Christmas gifts. Good products, entirely unacceptable customer service. I will not be ordering again. Update as of December 28th. Still no products, There is tracking information available, but there has been no change in status since December 14th. I have had no response to a second email. There is no phone number for this company. This is beyond unacceptable and I will be reporting them to FB and the BBB.