Jessica
Making things PAWfect :)
Dog Pawty really came through and impressed me with their understanding to make my order right. Directly after placing my order I noticed the two tags I ordered were marked different sizes, but I needed the same size tags for both pups. I emailed the company and sadly was told nothing could be done, and that the order was being processed. After about a month of numerous emails asking for one dog tag to be replaced, I was contacted by the companies CEO. After explaining my situation to John Willards he connected me with Michael Murphy in the customer service department and they immediately got on helping me. Michael processed a replacement order for me immediately to make things right!

