DogAcademyReviews of dogacademy.org

I got to work with an amazing on boarding employee, Miss.Jennifer who took great care in explaining the program and benefits to me. Also was extremely understanding when I had difficulty with my payment methods, offering me serval solutions to assist me. When I asked for a call back she was able o schedule me one for the following day and helped me finish the process and understanding how to navigate my dashboard. Overall a very pleasant and helpful team

Good and fast response from customer service

The content is great! Thank you!!!!!

My experience with Dog Academy has been fantastic. My dog and I have not yet been certified however I’ve contacted Dog Academy numerous times through this process and each time it was because of my being anxious thinking I was going to fail. Each person I talked to was respectful, encouraging, compassionate and calmed my concerns. I’m currently waiting to hear if the videos submitted will be acceptable but I know Dog Academy will be willing to help us to resubmit videos in the event any submissions were not up to the standards required. Dog Academy and its staff are there to help and give you the assistance required to reach success for both you and your pet. Thank you Dog Academy.

Krystal is wonderful! Very supportive and knowledgeable

Great. So easy and convenient. And very helpful

FOLLOW UP. AFTER realizing that the problem was on MY side, Dog Academy deserves a 5 rating, Their follow up is the best I have seen, and I am 76 years old. I could not contact an agent using the chat or calling. I did appreciate the email follow-up to reschedule. I do need my schedule reminders to clarify Mountain or Central time. I do not have an account number that I can find. Dog Academy's f/u seems excellent, I will update this as we work through rescheduling

Julie was extremely pleasant, compassionate in understanding our needs and was engaged in leaning about us and our and goals. She used this to provide us with the best possible options to achieve our goals. She was knowledgeable, pleasant and enjoyable to speak with. By far one of the best service agents that I have encountered in a long time!