DogAcademyReviews of dogacademy.org

Response from DogAcademyOct 16, 2023

Dear Carol, We appreciate your feedback and are pleased you found our written material informative. We apologize for any misunderstanding regarding the availability of videos. Your input on pricing and the availability of free resources is valuable to us. Thank you for choosing Dog Academy, and we'll use your insights to improve our services in the future. If you have further comments or questions, please reach out to us. Sincerely, Mandy W. [email protected] Customer Service Dog Academy

Response from DogAcademyAug 21, 2023

Dear Chase, Thank you for taking the time to share your thoughts and feedback about your experience with us. We truly appreciate your kind words about our staff and their helpfulness. We understand that different training approaches can be a matter of personal preference, and we respect that. Our goal is to create a positive environment for all of our clients, and we appreciate your input on this matter. We are committed to continuously improving and tailoring our services to meet the diverse needs. Your insights are invaluable in helping us provide the best possible service. Once again, thank you for choosing our services and for your thoughtful review. We look forward to the opportunity to serve you again in the future. Best regards, Dog Academy

Response from DogAcademyAug 9, 2023

Hi Jane, im sorry the course was not what you expected. I have issued a full refund, I hope this helps! Thank you for your feedback, we appreciate you taking the time.

Response from DogAcademyJul 18, 2023

Hello Rina, Thank you for the review. We did reach out via phone to speak to you about your experience. You can call me at 605.223.1971 or email me at [email protected]. We would really like to make this right for you, hope to speak to you soon.

Response from DogAcademyJul 7, 2023

Thank you for the review. I do apologize for the confusion and the technical difficulties we are working every day to improve our website. Im so sorry that the staff was not more helpful. I have issued a full refund due to your experience. Please reach out ito me at [email protected] if you need anything in the future.

Response from DogAcademyJun 22, 2023

Hi there! I am so sorry that you were not fully informed of the process of making your dog a PSD. I see that you purchased from an affiliate of ours, we will get with the team and be sure that the course is fully explained and see about editing some verbiage on the website to help prepare our clients better. I did leave you a voicemail today as well. I wanted to speak to you further about your experience. You can email me at [email protected] or give me a call back at 605-223-1971. Thank you for your review, we appreciate you sharing your experience with us. Hope to speak with you soon!

Response from DogAcademyJun 22, 2023

Hi Patricia, My name is Mandy, I gave you a call to be sure we got you into your account and to be sure you didn't need any further assistance. Please give me a call at 605-223-1971 or you can email me at mwahl@dogacademy if you need anything in meantime. Im happy to help!

Response from DogAcademyJun 1, 2023

Hey Sybrina, it was great to speak with you today! I will give you another call after your training session to see how you have progressed. Talk to you soon!