DogAcademyReviews of dogacademy.org

DogAcademy reviews

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Kaylee
Jul 14, 2023
Couldn't even "start now"
Couldn't even "start now". Out of all 6 of the start now buttons, none of them worked. Guess I'll never find out how much you're overcharging people for youtube videos.
Response from DogAcademyJul 18, 2023
Hi Kaylee, I am so sorry that you were not able to access your account. I want to make this right for you, I just need a little more information. If you can call me at 605 223 1971 or email me at [email protected]. I look forward to speaking to you. Thank you for the review, this will help us improve our practices.
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Diane B.
Mar 20, 2023
They assured me that they would bevery Disappointed able…
They assured me that they would be able to find a trainer in my area to work with me and my puppy. They also said they would be sending me a survey to fill out so they would match me to someone who can fulfill the needs well no survey and they never contacted me to tell me. I had to contact them. And that is how I found out. Never again nor will I recommend your Company
Response from DogAcademyMar 20, 2023
Hi Diane, I do understand your frustration. We did lose our trainer that we worked with in your area and was not able to find suitable replacement in a timely manner. I do apologize for our failure to deliver what we promised. I do see that you were issued a full refund. I would love to talk to you more about your experience so we can be sure this does not happen again. I look forward to making this up to you. Hope to speak with you soon. I do apologize again.
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