DodgeReviews of dodge.com

Customer service is not the best service they don’t give you call back when you leave a message and you have to keep calling to get someone to help you otherwise you will be wasting your time. Why they don’t call back back I don’t know maybe they don’t have enough people to take care of your issue.

Dodge cars are great but the service is unbelievably stupid. They ruined my electric car and even charged me for it under warranty just for trying to get a recall done! Pine belt dodge GM is a horrible person in my opinion. Because one of his team messed my car up for lack of knowledge he tried to hide it. Why didn’t they just say take it to a better dealership? Beware people of Hattiesburg area. Plan on taking your car elsewhere or buy a foreign car

I purchased a brand new Dodge Charger, full bells and whistles, and for 2 YEARS it has been squeaking when going over bumps. I've taken it to multiple dealers, and both acknowledges the issues. I took it to the first dealer 6+ times for diagnostic and warranty work, but they never fixed the issue... They then claimed that there was no issue with the car. I opened a case with Dodge and the Customer Care started out well but quickly turned into a disaster with months between contacts and no real work on their side. Finally took the car to a second dealer and they immediately heard the same issue I've been complaining about for a year. They then attempted to fix it three times, again to no avail. Case Management does nothing to escalate the claim and dodge customer service either redirects the call or hangs up on me. I would personally never purchase a new dodge again.

2019 Dodge RT these Dodge vehicles are junk. You can't get the battery out from the passenger seat it's in the worst spot ever. Not only that I keep finding problem after problem with this car. This is the third Dodge I've had and every time I buy one if it's a Chrysler or Dodge the vehicles are so much to maintain. If I was you I would stay clear from all Dodge vehicles and all Chrysler vehicles. They are made so cheap and I mean cheap. I regret buying this car I really do there's so much other I could talk about but it's not even worth wasting my time I'm very upset with the people that design these Dodge vehicles date of EXP date of expiration

Bought a new 2021 Ram 1500 and loved it, planned to drive Rams for life and pass the passion to my three young boys (2, 3, and 4). After a 2-month deployment, returned to mold everywhere from a rear window leak (independent inspection confirmed, not third brake light). Only 13,000 miles; this is a known issue in 2019-2021 models (TSBs exist for leaks/cracked frames causing mold). Ram Customer Care and dealership refused help: demanded out-of-pocket diagnosis/repairs ($400 to re-seal, nothing for mold damage), ignored my report. Safelite offers full replacement + lifetime warranty for the same price, better than the manufacturer! Stellantis won’t stand behind their product despite widespread complaints. My kids will grow up knowing Ram trucks have quality failures and the company doesn’t fix them. You’ve lost me and my family’s future business. I’ll warn everyone: avoid Ram/Stellantis.

I bought this vehicle with 70,000 on odometer Unfortunately, I did not read about it first .The tranny is weak. Many many go out in the mis 70’s. Mine did, at74,000 miles. I called Amoco, They wanted $3,800. Went to three other local non-franchised independent shops. Got three prices:$2,800, $2,600, & $2,200. Oddly enough, the $2,200 shop had the best verbal rating for quality of work & job completed when promised. I WOULD NOT buy another, unless it was very low mileage & I intended to sell before 60,000 miles.

Dodge has abused my privacy settings since I bought the car over six years ago. They all lie at every level up to the Privacy Department. They say it will stop but they just keep abusing you. Garbage sales solicitations in the mail wasting their own money, my privacy and time, and all of our environment--all as an AIRBAG RECALL HAS DRAGGED ON FOR YEARS. Thirty year customer who will never ever ever ever buy anything from Dodge again. They are a lost cause with no respect for a good customer from the very simplest things right on up to recall airbag safety.

I grew up with Dodge and Mopar now I'm an adult and I'm disabled because the tree fell on me fighting fires I was able to buy a 1990 Dodge Ram extended van with a 5.9 engine and now they're telling me that there's a part that puts out a code 37 for the brakes to work properly and it is a dual solenoid hydraulic valve my van is no good without it and now they're telling me they don't make the part anymore and if that's the case I will never buy another f****** Dodge in my life and I will never recommend it to anyone.