DocTranslatorReviews of doctranslator.com

This company will rip you off! Buyer beware. They keep charging my CC, and I have not used their product since I signed up for a $0/Month FREE account, but you have to put in a CC to try. They continue to say it is free, and I have no files being stored, however, they continue to charge my account. When I cancelled the program, they said that I cannot receive a refund because I cancelled it yesterday, and they already billed me for the next month! Now I am in a dispute with this horrible company, whose product stinks in comparison to others, and continues to take money from me. You should look at other translation programs and apps before venturing into this one. You will not be happy.

I paid for an urgent translation that never arrived on time due to technical failures on their platform. I was forced to use another service. When the translation was finally sent, it was completely useless. I asked for a refund and was flat-out denied, despite not having received the service when I needed it. To make matters worse, they enrolled me in a so-called “trial” without clearly disclosing it during checkout, then attempted to charge my card days later—even after I had explicitly told them I would never use their service again. This kind of shady practice is manipulative and dishonest, designed to trick users into unwanted charges. I have demanded that they delete my card information and ensure no further transactions. But the damage is done. This company is a textbook example of how NOT to treat customers—opaque policies, poor communication

Eu Fiz um teste... cadastrei meu cartão de credito e desde então estou tendo desconto recorrente todo mês e não tenho suporte para fazer cessar. No momento de captar o aplicativo funciona ... mas p fazer queixa ou reclamar mão tive sucesso... tive que cancelar meu cartão para não pagar mais... 3 meses consecutivos qual estoou pagando US16,32 de nada.... que não fiz serviço nenhum. Quantia Número da fatura Status Criado Imposto Download 16.32 USD ch_3RFftfGt9dcTe7Qy0NLLuOMs Succeeded 04/19/2025 14:13:48 $1.448 Download 16.32 USD ch_3R4R7LGt9dcTe7Qy01JKKAv0 Succeeded 03/19/2025 14:13:28 $1.448 Download 16.32 USD ch_3QuHm1Gt9dcTe7Qy04ADDl4V Succeeded 02/19/2025 13:13:31 $1.448 Download 12.28 BRL ch_3QpC96Gt9dcTe7Qy1gHetcLk Succeeded 02/05/2025 12:12:17 $1.090 Download Quantia Número da fatura Status Criado Imposto Download 16.32 USD ch_3RFftfGt9dcTe7Qy0NLLuOMs Succeeded 04/19/2025 14:13:48 $1.448 Download 16.32 USD ch_3R4R7LGt9dcTe7Qy01JKKAv0 Succeeded 03/19/2025 14:13:28 $1.448 Download 16.32 USD ch_3QuHm1Gt9dcTe7Qy04ADDl4V Succeeded 02/19/2025 13:13:31 $1.448 Download 12.28 BRL ch_3QpC96Gt9dcTe7Qy1gHetcLk Succeeded 02/05/2025 12:12:17 $1.090 Download

Do not trust them. Am being billed and i did not agree.

demande de traduction d'un document. le pdf est sensé être traduit, à l’ouverture, il est toujours en anglais. ça devrait être gratuit mais en ré ouvrant mon compte, je découvre que j'ai un abonnement à 6,99 $. Site à fuir

It is a pure scam service. You will never see your document translation, because it always failed, but your card will be charged 16 USD for a useless subscription in 2 weeks.

Totally a SCAM, unable to translate documents with English and Chinese together which is very common in Bank statement. Customer service is very rude and unprofessional, they charge a hidden monthly fee and refuse to cancel or refund the unintended subscription regardless how you communicate.

It is a pure scam service. You will never see your document translation, because it always failed, but your card will be charged 16 USD for a useless subscription in 2 weeks.