Miriam M.
Don't bother if you are in pain
Apparently they can prescribe medicine if you have erectile dysfunction or need blood work for sexually transmitted diseases but won't even connect you to a doctor for pain. I fell and hurt my tailbone and after using all things available to me already (Tylenol, aleve, lidocaine, special pillow) I wanted to talk to a doctor to see if there were other pain relieving options before my 13 hour travel day (home) the day after tomorrow. I don't know if they thought I was drug seeking (though there are non opioid pain reliving options) but there was zero response to my initial message (went through their whole screening process). After 45 minutes of waiting (they said it would likely be minutes) I reached out to their help line. Only to be told that they wouldn't even let me speak to a doctor. I would have continued to sit and wait if I hadn't. Unless you need emergency acne treatment or some viagra, I would advise not wasting your time. I'm married to a physician who was literally sitting with me the whole time and he was also shocked that my pain didn't even warrant being allowed to speak to a doctor. Zero stars