ANNA T.
An excellent side hustle
I have made over $700 in the first few months and I really like how it’s becoming more and more popular. The only thing I don’t like is that due to there template most of my documents are being cut off and when my clients purchase the almost half of the document is missing and they will have to contact me for me to email them a full document since they would have paid already. That’s so frustrating, you should make your templates adjustable to fit all types of page orientation.
Response from DocMeritFeb 13, 2024
Firstly, we want to express our gratitude for your significant contribution to the Docmerit community and are thrilled to hear about your success on our platform. It's inspiring to see our contributors thrive and help make Docmerit increasingly popular among users. Regarding the issue you've encountered with document formatting, we sincerely apologize for the inconvenience this has caused both you and your clients. Your feedback is invaluable to us, and we acknowledge the frustration that comes from the current limitations of our template system, especially when it affects the quality of the documents your clients receive. We are committed to providing an excellent experience for both our contributors and buyers. To address this, we are actively working on improving our template system to ensure that documents of all types and orientations are supported and displayed correctly. This will include making our templates more adjustable and accommodating to various document formats, ensuring that content is not cut off or missing upon purchase. In the meantime, our customer support team is ready to assist with any immediate issues that arise from this limitation. We also encourage you to reach out to us directly with any specific suggestions or requirements you have regarding the template adjustments. Your direct feedback will be invaluable as we develop these improvements. Please know that we are dedicated to resolving this issue promptly and improving the overall experience on our platform. We appreciate your patience and continued support as we work through these enhancements. Thank you once again for your valuable feedback and for being such an important part of the Docmerit community. Should you have any further concerns or suggestions, please do not hesitate to contact us directly at [email protected]