Jacqueline
Disappointed
Purchased a lab round brilliant April 2024. I bought a 1.15 carat, CVD process, G, VS1, Signature Ideal, Hearts and Arrows, depth 61 .1, table 57. I had done my homework and knew cut was crucial. Days later I was informed it had been sold (??!!). They offered a 1.12, G, VS1, HPHT process, Ideal, depth 60.9, table 58, non- Hearts and Arrows - without telling me that this stone did not have that. Customer rep stated that the new stone was $30 more, that they'd cover the extra 30 and that she was a "beaut." Had to email a couple times to get specs. Could not locate the new stone's measurements on the report. I decided to purchase anyway despite my disappointment about not receiving the stone I bought. The stone is pretty but not the one I purchased and wanted. The Iight performance is not in anyway remarkable. I sincerely regret my purchase. As an aside, we later bought a Hearts and Arrows, natural diamond eternity band from one of the original creators of that cutting process, this has added the fire and brilliance I was seeking.



