DNA Diagnostics CenterReviews of dnacenter.com

I'd like to start by saying I happened to have a very nice customer service lady, great experience for that! The results took a little longer than they said they would but it was a mail issue and that was fine. 2 things I personally am upset about is, I paid for this test in march 2016 and got the results, looked at them once and figured OK that's it finally my wondering is put to rest. Then I just decided to try to look at it again just to try to under stand it, and yes its been over 3 months but I should be able to look whenever I want! I paid for it, and they shouldn't dissapear.... I was never informed that if I requested another lab review they can do that (I just read that on a reply to another review) ... Which I may have requested because I want to be 150% sure.. Also I was told by others that since I only did the alleged father, child one it may be incorrect and I would have loved to know that the statistics of accuracy were so much lower when its leaving the mother out because i would have got the kit for all 3 of us ! I'm almost still wondering could the results be inaccurate because I should have been part of the test?

I like to start by saying the work that was done was good . This is where I have a complaint. When I called in it seem that this company had there act together and was willing to help until they got my money then I could not get them to do anything. it all started with going to give my sample I was told to get a passport picture for my counsular birth abroad dna testing. when I showed up at a and d testing they told me it was not necessary for me to have the pass port picture because they had a camera. I reported this back to DNA center they told me they tell this to every one just in case how ever they are the ones setting the appointment for you "would it hurt to ask at that point if the site had a camera'? this way your customers aren't walking around a photo that will not be used and more importantly saving them 15 extra dollars. the other issue was the mailing of my results the lab just said sign here and here initial here . it was not till I got home that I seen where to send the results. when I called dnacenter they said send them a email and put mail my results too and they will send it to the address for mentioned after one week I call back and they tell me I need to sign the letter . Really ?? after I payed you and you have my info there shame on you DNA Center for being so unprofessional..

I sent my home DNA test swabs off 8 days ago & I still haven't received anything, no email or nothing. I figured I would hear something by now.

I got my kit at Walgreens. Send the envolope. It did took long to get there they received it on a Wednesday and it wouldn't be ready until the following Monday. Great customer service!! I got my piece of mind for a little bit. Then I started re searching and this company has a lot of bad reviews online. Reviews like they got wrong results on other cases. I hope mine are correct though am thinking about doing another test with another company!! I am very concerned!!

The process was simple. The customer service was fast for you to pay but to get a hold of was for ever !!

I had a good experience with DNA diagnostics certer. The only thing I didn't like was that I couldn't use these results in court so I feel like I wasted all of my money.

The DNA test process went very smoothly. I did experience long wait time when I needed to call customer service. The person who performed the test was very pleasant.

I never got a copy of the result.