DNA Diagnostics CenterReviews of dnacenter.com

Ordered the Home paternity test on Amazon and it took way longer than promised to get results. I could track the package and see the lab received it, so shipping wasn't the hold up. When I calling in many, many times, I could never talk to a person after waiting over 30 minutes. I would say it is a scam, but I did end up receiving my results, but who knows if the results are even correct with the shady service.

Muy malo el servicio al cliente. Cuando llamas duras horas en espera.

Horrific experience. It has been more than a month and I still haven’t received my results that were supposed to be received in 3 days. I call daily, multiple times a day and every time it’s a different lie and different excuse. I became outraged when they began recycling the lies and even after having a new blood draw and nothing. For $1600 on a pre paternity test allegedly turning in results in 3 days after 7 weeks of pregnancy they are an utter scam. These people ruin lives and have absolutely no care for mental health or well being of the lives they ruin. Debra Davis and her full laboratory along with customer service should be fired.

I had trouble scheduling and had multiple phone calls with the company. I was promised my results in 7 days and nothing. When I questioned the company they tried to say the lab changed the day for the results. Excuse used was the lab needed more time. So you promise a service with a due date and can’t deliver? They couldn’t give a reason as to why they needed more time. Never received an update until I called the company. I gave them the full amount due. The test was not cheap and was close to 1,500. I have spent endless times calling them between scheduling issues and wanting my results. You are stuck on hold typically 30 minutes or more with every phone call. I finally snapped and was told a manager would call me back. This whole thing has been a terrible experience and I wouldn’t recommend this company at all. The whole reason to getting a dna test done is because you have concerns. The waiting game is extremely stressful. The fact that the company can’t deliver them in a timely matter is beyond stressful. I just want to call my bank and fight the transaction of what they were paid.

Total scam! Costs about 250 dollars at the testing place! Definitely costs way less in person would not recommend going through an internet. I300 dollars to prove that that baby isn't yours. Wtf

This company is a scam

Na 2 weken nogsteeds geen uitslag elke x dat je belt zeggen ze lab had 1 extra dag nodig vervolgens heb je de uitslag volgrnde dag nogsteeds niet

Do not go to this company if you want fast results. Initially a representative advised me that the process is 5 business days and that they send the at home test fed-ex and they provide a return through fed-ex. That did not happen it was a regular usps envelope and it took over a week for them to receive the samples. My date was then pushed back 4 times and I was notified the sample was conducted correctly. I then had the other party get the sample completed and they received it on Friday. Called in and they told me it was not received. This company is a scam here I am 1 month and a week later and still no results. They offered nothing as an inconvenience. This test cost entirely too much for these discrepancies to occur. I would suggest going in a clinic to prevent these issues. Never ever would recommend!