DNA Diagnostics CenterReviews of dnacenter.com

Reply: It didn’t notify me until today. I have sent you my info privately. 4th reply: I haven’t received anything. Third reply: Don’t know why I would review a company I never used, and know actual names of people who work there if I never used you. To what email? My second reply: We have already done a lab review and you “stand by your results”. How do I privately respond to you, when I get no response by email or get handed off several times, to not be satisfied with what I’m told when I call. I am sure you will report this review. My reply: I spoke with Julie not too long ago, when I requested the actual gene matching report. I pay almost 2k for this test I am entitled to that. She said it’s very confusing for me to read and no other lab could read their sequencing as well as vice versa, therefor I cannot have that report. She informed me that your facility would not be able to read another lab’s sequencing and therefore would have no reason to even want another facilities report. So why would you request another labs findings if you can’t read it? Makes no sense to me. I am very concerned my results were incorrect for no fault of my own, I followed all the instructions. My due date was moved up, which would eliminate the gentleman you are claiming is the father. Not only that, my baby is developing looking nothing like the man that was included as the father. I will be retesting with another company when the baby is born. This has caused me a great deal of emotional pain, and experiencing this pregnancy alone, due to your results. What you can do to ease my feelings towards this company is provide me the sequencing report. Original review: I find it also shady that anytime someone posts a negative review about incorrect results DDC has it immediately taken down. People should know you are not 100% accurate like you claim. There are flaws in everything.

The process was a lot longer than they said it would be.... I guess the lab forgot to do my results because I had to call and specifically asked for them three days later I received my results by then I was very far along

Erica told me that the test would be able to differentiate between brothers when we bought the test. The day we sent back the sample I emailed her and asked again to make sure. Her response was that they could tell only for an extra $300 to test for more dna markers. I was lied to flat out.

Elizabeth Lopez was not clear about when we would receive the results. We expected them on Friday which would be three business days from when the samples were taken. It was not made clear to us that there is additional time not included in the three business days for the samples to be sent to the lab. We did not receive them until the following Monday which was extremely stressful for us. A clear expectation should be set as to when the results are expected to be available.

I received a text offering me a $600 discount from the first person I spoke with. We had already paid as My son Called back a few days later to set up testing and did it with person that answered call. I asked for an explanation stating that wasn’t a good business model. I was supposed to get a call back but never did . there are also could’ve been a better explanation that the father only gets a swab while the mother has a blood test, before the testing was done. The man I spoke to when I called for a verification if expedited results was excellent

I was originally told there was a three day turn around for DNA results and gender results would be included. I was sold, even though there were other companies I could have chosen. After three days I called them repeatedly. It wasn't until the fifth day that I got the DNA results, after much begging. The gender results didn't come in for another week. Extremely inconvenient and unnecessary. I would not use this company again for anything. The stress that they put on me after spending so much money, I would never want for any other expecting mother.

PLEASE DO NOT IGNORE REVIEW. Hi Everyone! I paid for the non-invasive prenatal paternity test. I would strongly advise that if you want any type of DNA testing that you find another company. If you’re in the UK I suggest choosing one from UK government list on gov.uk DDC is on this list but they are THE WORST. The first testing failed because I allegedly did not have enough fetal blood. However, I had to contact them for this update, they left me waiting for 2 weeks. I then had to pay for another nurse to collect the sample (£68) as they told me they needed a new samples. Me and the father came together to collect the same and was told that they didn’t need the sample from him as they already had it from the last time and they said swab samples last for months. The nurse took the sample and sent it to them as that’s the service I paid for. I called weeks later (they did not) and was told the SAMPLE WAS LOST. Their carrier had lost my sample and they refunded me the nurse and shipping fee and booked another free sample collection. This is now the THIRD COLLECTION... they then told me they needed a new swap from the father. I complained and said I was told they did not need it. They said they made an error THREE TIMES and failed to inform me. My money has been refunded. This entire process has lasted NINE WEEKS. PLEASE PICK ANOTHER COMPANY. SAVE YOUR TIME. CLICK ON THE LINK. In summary: they lost my sample once and failed to tell me on multiple occasions they needed a new sample from the father even though they were explicitly asked. They were not apologetic at all. It also sounds like the same two people answer the phone, which is concerning. I never ever leave reviews. But DNA test should not be messed with. We are all in this situation because we would like quick and reliable answers. I had to write this review so that no one else experiences this and saves themselves time, money and sleepiness nights. Trust this review and find another one. If you do not have the money, wait and try and save. It is not worth it to pick this company solely on the price. Please listen. Find another company, good luck and stay safe everyone

The place I was sent to take my DNA test was disgusting. They need to do better research on who they hire. It wasn’t sanitary and felt like I was at risk just going into the place. They man who did the test made us feel uncomfortable. Considering everything going on in the world I was disgusted and where we were sent. Who knows if he even performed our test correctly.