DME SuperstoreReviews of dmesuperstore.com

Had such a great customer service experience and my order arrived so quickly with no issues !

Customer service is quick and product was shipped on time. Great for what we needed!

STAY AWAY!!! Their website and policies are very deceptive and not fully transparent. I wish I never bought from them... ended up losing a lot of money.

UPDATE: June 4, 2026, and still do not have the bed. Allegedly, the "white glove" delivery service has it. This is only after DME lost (or never had) the tracking information. I ordered a medical bed for my mother over two weeks ago, and still have not received the bed. At the time I placed the order, I was under the impression that DME had these beds in stock, but apparently, they had to order direct from the manufacturer. Do yourself a favor and don't order from DME. Go straight to the manufacturer or use another 3rd party rep. This store is terrible. No updates like they promised, no actual person to talk to (they don't answer the phone--go figure), so the only way to contact them is through the chat feature. To be clear, this is a MEDICAL equipment provider, people need these items. I don't know the reason for the significant delay, and they didn't tell me, but it's beyond frustrating. For your own sake and for the sake of your loved one, go somewhere else.

Canes are perfect. Very sturdy and prints are beautiful. Love the peacock and the butterflies. Tripod is sturdy and very safe when walking . Thank you !!

The bedrail I ordered arrived broken, no instructions, or hardware to install it. I emailed and called customer service and have not got any responses from this company. So I have a broken bed rail in my garage that I want a reimbursement for and to have shipped put.

I ordered a Audien hearing aid charging port with the plug and wire on March twenty seventh I received a shipping confirmation on April twelfth I sent two emails and spoke to a representative and still haven’t received my order. The order number is DME38111 i know you have my information will you please find my order and send it to me.

Unfortunately my dear husband didn’t get to enjoy the chair , he passed away 3 days before we received it. But thank you for making the return very easy and the refund also. My husband was 86 years old a decorated Vietnam a C Mannveteran with 2 Bronze Stars and a Purple Heart. Thank you again to everyone helped us at this time. With sincere thanks, Susan C Mann