DME Superstore Reviews | Read Customer Reviews of dmesuperstore.com

DME SuperstoreReviews of dmesuperstore.com

3.7188 reviews
Health Equipment
21554 Newland Street, Huntington beach, California

Call Directions Website

DME Superstore

About DME Superstore

At DME Superstore, we are committed to improving lives by providing high-quality medical supplies and exceptional customer service. Our mission is to serve the millions of Americans who rely on medical aids to enhance their health, mobility, and overall quality of life.We take pride in partnering with the most trusted and reputable brands in the medical supply industry. Every product we offer is carefully selected to meet rigorous standards for quality, durability, and effectiveness. Before shipping, each item undergoes thorough inspection to ensure it meets our commitment to excellence, so you can always count on receiving products that truly make a difference.With distribution centers strategically located across the United States, we ensure that our customers receive their orders quickly and efficiently. Whether it’s a small accessory or a large medical device, our streamlined logistics are designed to get your items to your doorstep with minimal wait times.Our team is at the heart of what makes DME Superstore special. With over 20 years of experience in the medical industry, our founders have built a knowledgeable and compassionate team of care representatives who are dedicated to providing a seamless shopping experience. Our highly trained customer service team is available 7 days a week to answer your questions, guide you through your purchase, and ensure you shop with confidence.At DME Superstore, we understand that shopping for medical supplies can sometimes feel overwhelming. That’s why we’ve made it our mission to create a stress-free, reliable, and supportive environment for our customers. From the moment you browse our website to the day your order arrives, we are here to support your journey to better health and improved independence.Thank you for trusting DME Superstore. We’re honored to be a part of your journey and are committed to being your go-to resource for top-quality medical supplies.

DME Superstore (dmesuperstore.com) has 188 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: dmesuperstore.com
Website: dmesuperstore.com
Category: Health Equipment
Location: Huntington beach, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 45% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Health Equipment, California

DME Superstore reviews

188 approved reviews, newest moderated first

Ashley G.
Oct 14, 2025
Top notch customer service
This company honestly goes above and beyond for its customers. I had to get a wheelchair in a short period of time before a family trip. I used the chat feature on Saturday, asking if it would be possible to receive it by Thursday. Keep in mind I live clear across the country. I thought there would be no way but they assured me.It could be done. This was the fourth company I tried. I placed the order right then and by the time it's shipped the delivery day said Friday. No fault of DME at all, entirely FedEx. They had no, obligation to help me and had already fulfilled their duty. Regardless, they ended up taking multiple phone calls from me.Lots of emails. All in a panic. They arranged to have it shipped to my hotel instead. However, like a bad dream that changed the arrival to nearly a week later, when I would be back home again. They really went out of their way to help me figure out how to get it. Eventually, I just intercepted it at the shipping center on my way out of town. When I emailed the company to let them know they rejoiced with me.And I really felt they cared. I highly recommend them.
Response from DME SuperstoreOct 14, 2025
Thank you so much Ashley for the feedback and kindness throughout the delivery process. We hope you enjoyed your trip!
Report
Scott D.
Oct 13, 2025
Good product
Got what I ordered. System tracking needs to be improvements. Order Said should arrive in 3 to 4 days and ended up being almost 2 weeks with hardly any tracking updates
Response from DME SuperstoreOct 14, 2025
Thank you for that feedback and we have raised the tracking concern to our technical team to prioritize making this information much more accessible.
Report
Tim
Oct 13, 2025
Right order
Right order, on time, fair price
Report
Cindy
Oct 13, 2025
Good delivery service!
Good delivery service!
Response from DME SuperstoreOct 14, 2025
Thank you for the feedback!
Report
James W.
Oct 13, 2025
Empathetic Customer Rep
My order was not delivered in the time DME said it would be and this would cause us to have to lift heavy mobility scooter batteries on a three week vacation. The DME customer service rep was empathetic and credited my charge card and promised to send a free one as a courtesy for DME's failure. It was all good. Thanks!
Response from DME SuperstoreOct 14, 2025
Thank you James for that feedback and I am so glad you were able to find the chord before your trip. Enjoy that second one on us : )
Report
Leona T.
Oct 11, 2025
All was good thank you
All was good thank you
Report
Karen
Oct 7, 2025
They take your money & don't deliver item
Ordered the audien maintenance kit, 2-4 days delivery it's over 2 weeks, still nothing,the website is hard to use, trying to find out when I will get it, no luck don't buy or order from them, they took my money fast,now they could care less. Reply-again.I never received anything, so nothing you sent me should be concidered as being delivered.
Response from DME SuperstoreOct 14, 2025
I am very sorry this did not arrive sooner. We did end up send a replacement that now shows delivered. I apologize for any inconvenience this may have caused you and I hope we can make this up to you in the near future.
Report
Guerra
Oct 7, 2025
It has been almost a month and I still…
It has been almost a month and I still have not received my order. I would recommend going through another provider
Response from DME SuperstoreOct 14, 2025
We are terribly sorry this did not arrive sooner and very surprised to find out that this was held at a UPS facility for almost 2 weeks. I am glad this finally did arrive and hope we can make this up to you in the near future.
Report