Divorce.comReviews of divorce.com

Everything seemed to be okay at first. I tried to answer questions to the best of my ability and didn’t think too hard about my answers because it was advertised that the process allows for one to update their answers before finalizing. While this is true, they failed to mention that it costs an extra $300 to do that. I consider this a hidden fee and lost faith in your company. I canceled my order without expecting a refund; however, I was fully refunded. While that was pleasantly unexpected, it was not enough to curb my disappointment. I’d rather deal with a more honest firm even though they’re more expensive.

I have been struggling for weeks trying to send the documents that were supposed to be sent to them directly. I have sent PDF's three separate times. They continue to not receive them in the " format " they require. I now need to get the mailing address and a name to send them the paper copies. Meanwhile, I have been paying $40.00 a month waiting to resolve the simplest uncontested divorce there is. Very sad!!

Had to send documents back because they were not completed professionally.

Forms did not come out correctly per answers I gave on the interview questions. Also the questions asked PRIOR to my paying for this product included whether or not the respondent owes me money, which was the deciding factor in my purchasing this product over others. HOWEVER once I spent my money, there was nothing about the money he owes me. I NEED that included. Your customer service has not been helpful with this matter either. All I receive in response to my emails are cut and paste prewritten responses which do not address my issue at all.

Forms came double sided and confusing to use. Forms don’t follow sequence. A lot of information is blank and shouldn’t be

It’s a bit confusing. I would rather have like a case manager informing me on what i have to do next. I feel like you just want my money and that’s it. No Customer Service or support i guess.

The more of understanding of your subscription cause I paid $300 and I still have to file and serve so why did I spend that much when I could of done it y myself

Complete Scam. upcharged me to platinum service without my consent and refused to refund my order because of "their policy". complete scam and waste of money. They also lied to me, saying that the fees include the legal fees, and waited until after the refund window to tell me that they aren't covered. after a day of bouncing around their support staff, and an hour after posting this I got a call that they'll process the refund.