Divorce.com Reviews | Read Customer Reviews of divorce.com

Divorce.com Reviews | Read Customer Reviews of divorce.com

Divorce.com reviews

Showing 95 reviews with 1 star · Clear filters

Marissa S.
Dec 18, 2025
Horrendous customer service, delayed filing made the process more stressful,
Customer service is practically non-existent. If you want to get a response, they will pass it along to a caseworker and may get back to you in 24-48 BUSINESS HOURS. If you use their service to file there are months added to the process because it takes them at least a week to process any step (they receive your forms and have 7-10 business days--2 full weeks---before they do anything). Then they took a week to between generating a label and getting the papers to the post office. The divorce was delayed months by this process. Do NOT waste your money or pay for the added stress of using Divorce.com
Response from Divorce.comDec 24, 2025
We are sorry to hear that you had a poor experience with our support team, Marissa. We take customer service seriously and are continually looking for feedback to improve our service. We have reached out to you directly to address your concerns.
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August W.
Oct 29, 2025
This service did not offer anything…
This service did not offer anything different from what I could do online for free and by myself. What a waste of money. Would not recommend.
Response from Divorce.comNov 10, 2025
Thank you for sharing your feedback. We are sorry to hear the service didn’t meet your expectations. Our team is reaching out to see how we can assist. We appreciate the opportunity to review your experience and help make things right.
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Ashley Y.
Oct 5, 2025
BEWARE OF THIS SITE!!!
BEWARE OF THIS SITE!!! Spoke to customer service because husband was refusing to sign and it would be contested and even though they don’t offer services for contested divorce, no refund option was available. So I printed the uncontested paperwork out and the paperwork was not correct. The court would not accept it. Had to have a new packet completed at the courthouse and filed those papers. Then even paying the 999.00 for full service you still have to pay the court filing fees. Company refuses to provide refunds. This is a huge scam!!! They don’t even do things correctly and then keep your money!
Response from Divorce.comOct 6, 2025
We take these concerns seriously, Ashley. Divorce.com is a professional service helping customers with their divorce process. We have reached out to you to help resolve your concerns.
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Katie
Sep 22, 2025
So many issues with forms being…
So many issues with forms being generated incorrectly, information being removed, delay in help and responses. I started this process in April 2025 and I'm still not complete September 2025.
Response from Divorce.comSep 30, 2025
We strive to assist every customer, but we couldn’t verify your account in our system. If you used our service and encountered an issue, we’d like the chance to make it right. Please reach out to us so we can investigate and help resolve your concerns.
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Christi M.
Sep 19, 2025
Beware! Took forever & had to have documents edited for final decree.
I paid for the more expensive service. I don’t find that I received the help I paid for. I couldn’t ever get my case manager. It let me schedule phone meetings but it was always weeks away. My documents weren’t correct. I had to get help from my district clerk.
Response from Divorce.comSep 30, 2025
Hi Christi, we’re committed to providing the best service possible. If you’ve used Divorce.com and had a concern, we’d appreciate the chance to assist. We have reached out to you so we can better understand and address your situation.
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Sherri
Sep 12, 2025
Do NOT recommend
The entire process was unreasonably slow, minimal communication, hard to follow vague instructions. I just got back from court and had to get a continence because the paperwork was not filled out correctly. Now I have to refile the paperwork. Would not recommend.
Response from Divorce.comSep 30, 2025
We regret that your process took longer than expected, Sherri. Some cases require additional steps, but we aim to make the experience as smooth as possible. Please reach out to us so we can assist further.
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George G.
Sep 3, 2025
Complicated and unresponsive support
Complicated and unresponsive support. Doesn't look at details. Doesn't provide full forms required by people in the military or working for the Federal Government residing abroad.
Response from Divorce.comSep 12, 2025
Thank you for your feedback, and we're truly sorry to hear that your experience didn’t meet expectations. While there are certain limitations around mailing documents to individuals living abroad, we’re often able to work through these challenges and find solutions. We’d also like to clarify that our service does support filings for Military and Federal Government employees. If specific forms or options appeared to be missing in your case, we’d appreciate the opportunity to look into it further and assist you directly. Please reach out to us directly for assistance.
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Sean M.
Aug 15, 2025
Rely not worth the price
Rely not worth the price. The help is automated and just keeps trying to upsell me. I probably could have done this all myself and saved 3k.
Response from Divorce.comAug 25, 2025
We’re genuinely sorry to hear that your experience didn’t meet expectations. Our goal is always to provide real value and support that makes your process easier, not more frustrating. We understand your concern about cost and automation. While we do use automated tools to streamline parts of our service, your Case Manager is your personal human support that you have had access that you can contact directly through your account. It’s never our intention to push unnecessary upsells, and we apologize if it felt that way.
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