Divorce.comReviews of divorce.com

This is not the "TurboTax" of divorce. They filled out the bare minimum of the forms, leaving most of the 39 pages blank for us to fill out. For example, you tell divorce.com "I am employed" and it checks that one box on the form for you, but then leaves 2 pages of tax and income information blank. The instructions say to just send it in like this, which I don't think is legal... The phone representatives can't answer any questions because "they're not authorized to give legal advice" but "can get you a lawyer for an additional fee." So in other words, Divorce.com fills out like 1-2 pages worth of stuff on a 39 page report, and you pay $39/mo during the entire process till you finally hit "submit" and figure out they did you no good for hundreds of dollars (since this often takes months, and you don't see the final product until all answers are finalized). Then they try to sell you the lawyer you should have hired in the first place. I was expecting TurboTax of divorce, but this feels more like a sham taking advantage of people at the hardest time in their lives.

Thought I was paying to get him served at his work filed and done. First email asked for information that was at bottom of email. Very expensive compared to other places for you pronounce and do the next steps. I thought I was paying to forgo having to do all that but now I don’t even know where the process is that or what I should do next.

Still haven't received my package

I'm having problems downloading my divorce application please mail them to me. I would like to refund and cancel my account.

Horrible service! Wait times are entirely too long!

I have never received the paperwork. I had to download the paperwork online and my soon to be ex-husband and signed and had it notarized. I mailed it back to them. When calling two weeks later to see if they had received the paperwork the customer representative was rude and let me know that I had not done the steps. However, Divorced.com never mailed me my paperwork.

I am still waiting to receive my order mailed to me. Confirmation was June 10; it is now July 6 - NO paperwork! One representative (Carlos) has been helpful but that is it!