Bridget K.
I ordered my clergy wear and I did not get all of my pieces
I ordered my clergy wear and needed at a specific time. However I pay my money as I was asked. I was sent a garment but pieces of the garment was missing. When I called to report the missing items, I was told I had to pay an additional 20 dollars to have the missing pieces sent to me. I had already paid over $500 dollars for the clergy wear. It was unfair for me to have to pay for a mistake that was not my fault. Then after my ceremony I was sent another vestment that I need to send back. I would like for someone to send me a postage to send back the additional garments.
Response from Divinity ClothingFeb 9, 2023
Thank you for your review Bridget. We certainly apologize for any issues or errors regarding your order. We would be happy to look into this for you further as this order was placed on our sister website GCPEVestments.com. That site is for ordering uniforms for a specific organization that specifies the rules we follow to deliver vestments to their pastors and elders. The shipping and rules governing shipping were agreed upon by both our company and the organization we partner with. Please give us a call if you have further questions. Thank you and God bless!