Dividend FinanceReviews of dividendfinance.com

This is because we were lent money for a solar system from PHS/Pink Energy and the company is a scam and DF knew it. The customer service sucks and since day one of our first complaint DF has done nothing to assist us and now wants to act like they will lay off payments for 4 months because they know they are guilty and that their LLC is taking advantage of people just like PINK did, they are one in the same.

The good reviews here must be from DF employees because there is no way this company will get more than 1 Star review. They offer PREDATORY SOLAR LOANS thru Pink Energy, and now they are acting like they didn't know what was happening. FNI and Consumer Financial Protection Bureau (CFPB) Please look into this loan shark institution.

Last spring I hired a solar company to install a system. They recommended Dividend Finance. The system is still not operational and yet I'm expected to make my payments. They pay the installers without any accountability that the job is completed. I do not recommend using them. After reading other reviews I'm now worried about having issues with my payments.

I want to know how many more loans for Pink energy you have given out KNOWING that Pink energy is scamming their customers. You have plenty of customers that are telling you as well as customers that have stopped payments on their loans. You are practicing deceptive business practices just as they are if you are still lending money to unsuspecting victims of this company. I will not stop until this loan gets paid off by Pink or whoever.

DO NOT DO BUSINESS WITH THIS COMPANY! LOTS OF 1 STAR RATINGS! As I look at other reviews, I see the company responded, but the reviews don't show that they were ever resolved. We got a new front door from a company and they told us to sign up with Dividend Finance so that we would not have to put down a deposit, even though we were willing to do that. They said it wouldn't matter because the financing would not start until the job was completed. Our door was installed in Feb., but when their inspector came to look at it, he said we needed a whole new door. They weren't able to get us the new one until June 16. Then their inspector came last week, and said it was good now. We have been getting notices from Dividend saying we are past due. After repeated calls between us, the door company and Dividend, I finally spoke today with Jessica in the complaint department. I explained it all to her and she first said she "couldn't" do anything about taking this off our credit report. After I told her I knew that she could, she finally admitted that she "WOULD NOT" because we have had a door and should have been paying on it. If this is how they handle issues, I will do my best not to do business with them and suggest everyone else do the same. FOLLOW UP: I called 3 more times after the company posted this reply. I was told that there was a message in for the manager to call me. A couple weeks later, and I have still not ever been called back by a manager (or anyone else). I did receive a letter saying they reviewed our file and they did everything as they should have done. Just confirmed my opinion of them that they do not care at all about their customers! Really makes me doubt the people are who gave them 5 stars? Especially since there are not many reviews in the middle...mostly 5's or 1's

Always paid on time and never missed a payment. I decide to put in my final payment as a big lum sum one time payment through the website. Received an email that it was received, even called the next day to make sure my account was going to be closed. Everything checked out until my payment bounce. Apparently I had put in the wrong routing. They never called back to let me know and let me sit there and stack more interest on the account (It accrued daily). When I was finally able to talk to a manager he told me they don't do call backs if payment fails, they don't even send an email. When I complained and asked why they don't notify their customers about these things the manager said we have hundreds of thousands of customers and that everything is done manually over at this company. I guess 1 customers problems don't matter in the scoop of a large amount like that. I ended up having to pay extra interest since they couldn't do anything about this. Just wondering why I was having to do all the contacting and they don't reach out for anything. The excuse was at the time I called back to double check my payment, was that everything in the system was correct. Later when they saw that something wasn't right they didn't bother to reach out, I found myself reaching out on my own.

Employees are not knowledgeable about business practices. I called to pay off loan amount and was told balance could be paid in full online. What a mistake, I ended getting a phone call for additional charges. The company is deceitful and not transparent. My neighbors also experienced the same issue. I would advise you to be cautious when dealing with this company or look for other options.

We have been with dividend for two n half years with no issues until the last 4 months we send in a payment and they keep sending it back as a credit to our bank and then send us a late notice.just called as it happened again and told there account shows payment not sent back and have to wait 2 business days for someone to look into it this is unacceptable!