District 5 BoutiqueReviews of district5boutique.com

Regarding the response by District 5 Boutique to my original review: Their response is very misleading and if you read the other reviews, very par for the course. The "responses" I received were only to 2 of the numerous emails and messages that I have sent. The responses were essentially just platitudes with NO information as to the status of my order or when I will receive the dress. At the end of the day, I have no dress and they have provided no assurance that I will ever get the dress. As another reviewer did, I reached out to the designer of the dress who said the dress was complete but that they have had no communications from District 5. I stand by my original review. Trust the negative reviews you are seeing here about this boutique. I ordered a dress in April 2024 for $6,015 with assurance that I would receive by October 2024. That deadline came and went. I was then promised that I would receive the dress by December 2024. Again that deadline has come and gone. All of the updates I received, including about the delays, were as a result of me reaching out to them, not vice-versa. Now they have gone silent and have not responded to my emails or messages on their system.

Dear District 5, So, you say I was threatening you with legal action since May 16, 2024? Well District 5, that is because I contacted you not once, but MULTIPLE TIMES, as the deadline to deliver the dress was approaching, asking you about the status of the dress with NO RESPONSE WHATSOEVER. It is very alarming that a company would drag their feet to answer a question like that given the amount of money I spent with you. Despite repeated attemps, again and again, no response from District 5 HENCE THE LAWSUIT. Anybody in my position would be concerned given the amount of money I paid for this dress. THANK GOD I am never purchasing from you again. Don't turn this situation around and blame the customer. Take a look at yourself and the overwhelming number of negative comments you received from customers on this board (US and abroad) and ask YOURSELF the question. I am staying the hell away from predators like you for life.

I ordered a gown, paid for it. they did not deliver in time. i cancelled the order. they took my money and they refused to talk to me. i got a court order against them & tried to contact them & I got no response. it's a scam, they filed for Bankruptcy. do not use them.

I am extremely disappointed with District 5 Boutique. I ordered a dress in June 2023, expecting delivery within six weeks as promised. However, they failed to deliver on time. I requested a refund, but as of now—more than a year later—I still have not received my 11,000 SAR (approximately 2,950 USD). My ordr ID was 19514. This lack of accountability and poor customer service is completely unacceptable. I strongly urge others to reconsider before shopping here.

I ordered a dress in July for a trip to Italy in October. By the end of September I still had not received it. They told me I needed to order a different dress if I wanted a dress in a timely manner. So I picked out a new dress, but had to pay shipping. They would not waive shipping fees or give any sort of discount on shipping even though I was majorly inconvenienced. They also would not expedite shipping. I won’t be buying from them again. (I’m not sure that I would have ever received a dress at all if I hadn’t checked in 2 months after ordering it.)

‏I ordered a dress from this website, and the amount is very large. The dress is for my daughter’s wedding, and I have bought all the accessories that match this dress. The order was placed on May 15, and I have waited for six months until now, but I still haven’t received my dress. I have continuously contacted them, and the response was always that the order is being processed and I would be notified of the delivery date, despite my insistence on the urgency of the delivery due to the importance of the occasion. To this day, I haven’t received my dress, nor have I received a refund. After threatening to take legal action and write about my bad experience on social media, they decided to inform me that they had changed their payment system and that they hadn’t received the amount, despite having evidence on my end of the payment being completed and them receiving the amount. I even received an email with a tracking number to follow up on the purchase. I warn you not to deal with them because they are dishonest and use fraudulent and delaying tactics to deceive customers into thinking that the purchase will arrive soon. In reality, they are just thieves. Update on my feedback:- I have eventually received a dress that I didn’t desire at all and didn’t even wear to my daughters wedding since it wasn’t suitable because they refused to give me a refund and forced me to choose a dress from the “in stock” dresses, i had to buy anything in order to not waste my money. In the end, I received a dress that wasn’t my initial order and didn’t even want to buy just because they forced me to replace my initial order with something else and not give me a refund. Beware of this website, they are thieves. PS. I can provide evidence as well that the order I received was not the initial order and screenshots of my communication with them to get a refund, however, all my attempts were in vain.

SCAM!! This website is a total scam and practices fraud at the highest level. I asked them about a gown that i was interested in if it’s available for a wedding in 2 weeks. The gown online is a pre-order gown so i ask them if they have an available size and they tell me, they do in my size. Thinking i was lucky they had my size already available i immediately order. Fast forward to 4 months and nothing. I waited for the actual pre-order time posted online but they fool you with an email that says order is processing but it’s a complete scam. My hunch said to contact the designer directly and ask for an update or clarification, since they don't reply to your email or give you a clear response via WhatsApp. So i contacted the designer directly and I find out no order was placed on the dress and that the website owes them money!! I demanded a refund given the evidence but they deny what the designer said. They then send me a photoshopped and unclear chat that says that my order is actually processing, while i already have actual evidence from the designer. After a lot of back and forth with them I obviously got nothing out of them. I immediately file a dispute with the bank, and thankfully the evidence in my whatsapp chat helped my case. They keep telling me that they are contacting accounting and to wait only to pass time so that I can’t place a dispute. When they found out that I placed a dispute with the bank they ask me to withdraw it and send them evidence of the withdrawal so that they could refund me. What a joke!! The only people that were able to get my money back from those scammers were the bank. So please save yourself the time, money, and effort. It was a total nightmare dealing with them. I got back my money after 7 months of constant back and forth but it was a total nightmare. Stay away at all cost.

Horrible experience they don't answer phones or return after leaving a message ordered a dress a year ago and they keep promising that I will get it tell finally they said they are not able to get the dress they won't refund the money my only option is to have a store credit DONT BUY FROM THEM NOT WORTH IT Nourhan Mekawy