Keith B.
Only one star because I wasn't able to…
Only one star because I wasn't able to put negative stars. After purchasing the coarse, I was not happy. A lot of outdated information. I asked to be removed several times and never logged back in after the first day. That was in May. Low and behold, I was charged in June as well. Called, no answer. Emailed, no response. So now I guess it's time for legal action.
Response from Dispatcher101Jul 17, 2026
If you cannot substantiate that the reviewer was never a customer or student, you should not publicly make that claim. A false public statement could expose you to legal risk. If you have verified through your records that **no account, purchase, subscription, or enrollment matching the reviewer exists**, then you can respond firmly and factually: We have thoroughly reviewed our records and have been unable to identify any customer account or course enrollment matching the claims made in this review. As a result, we cannot verify that the reviewer has ever purchased or accessed our training platform. The allegations regarding course content, billing, support, and cancellation therefore cannot be substantiated from our records. We take the accuracy of public reviews seriously. If this review was posted in error or under a different identity, we invite the reviewer to contact us directly with their order number or the email address used for purchase so we can investigate. Until such information is provided, we have no evidence that this individual has ever been a customer of Dispatcher101.



