Discovery VoyagesReviews of discoveryvoyages.com

We had to cancel our Discovery Voyage about 3 weeks before departure when the COVID -19 testing procedures required by the State of Alaska changed and did not allow us to comply. The response by Discovery Voyages was to immediately allow us a full refund or ability to book again for next year. They gave us advice about their view of Anchorage pandemic precautions and local testing, details of their attempts to make the voyage safe and comfortable for our group. They really could not have done any more to help us make the decision and re-arrange our vacation. We decided to book again for next year partly due to the superb customer service in the face of a crisis.

All well organized and automatic positive responses to the Covid problem. Thank you

Very responsive and great customer service!!

We didn't want to cancel. We want to see Alaska! However, due to he situation we rescheduled to 2021. Meg was super helpful in the initial booking and in ultimately transferring it to next year. The other couple coming with us is from overseas and Meg mailed them all the info. She was super understanding and lovely to work with.

Very accommodating in this difficult time and look forward to joining you next year

All my interactions with Discovery Voyages were first rate. The type of honest, friendly, and attentive people you appreciate.

Terrific customer service as we tried to make our 2020 family trip work out! But, amid the pandemic we decided to postpone a year. Discovery Voyages gave us a full refund and lots of understanding and consideration. We look forward to our next year voyage with Discovery.

Like so many others, we had long anticipated our trip to Alaska and our time with Discovery Voyages. I cannot say enough about their flexibility, kindness and willingness to work with us to ensure that we will indeed see Alaska through their eyes. I cannot wait to meet Dean and Meg....maybe we'll even be allowed to share a small hug :) Having had to also re-arrange another trip to Europe for June through an established group tour company, I have to say that Meg's kindness, responsiveness and willingness to work with me made all the difference in the world! See you all in 2021!