Steven
Wrong Item
I ordered terminals with a Global East base. They sent them with another base. I could not use them without a lengthy reprogramming which delayed my installation by a day and resulted in an angry merchant of mine. On the good side they apologized and a tech rep called me back in an hour and walked me through a reprogram.
Response from Discount Credit Card SupplyFeb 18, 2016
The statement above is 100% true. We sent the terminals out right away, but we didn’t load the correct operating system in the terminal. We apologize for the confusion. We had it corrected pretty quickly though so I’m glad the review above did mention that. If we make a mistake we will own up to it. Three star seems fair. Though I give us three stars for the initial order, and five stars for the recovery.