I did not receive the full order.
After three calls explaining that the full order was needed in a couple of days,
I informed them that I wanted a full refund.
I returned the piece that I received and it took a couple of weeks before the refund was
AS
Account S.
Dishonest
Dishonest! Marketed parts leading customer to believe are U.S. made but they’re Chinese.
I pointed out I could’ve bought the same part for half at two other sources but chose them because they lead you to believe you will be getting U.S. Made part. I demanded a partial refund to match the others.
DiscountACParts is Discount Auto Parts. They totally ignored me when messaging on their site and several emails!
Terrible when Americans are treated this way in America with American companies!
Legal means are now in play.
email me for proof!
PE
Pedro
This company is a straight rip off
This company is a straight rip off . I spent $283 on an air compressor kit a week ago I told them it got delivered to the wrong address they confirmed it was the wrong address . I told them I wanted a refund and they have yet to respond .
RP
Randall P.
These guys suck
These guys suck
I am broke down ac compressor went out.
overnighted the compressor whole kit.
Wrong part the hoses wont bolt up on my truck the ends are pre bent another direction. I figured just swap it out overnight the right one. Be on the road.
Well good luck trying to get ahold of live person on phone. It has a 2-year supposed guarantee. but won't take back when I put oil in it. It's been in my possession overnight. Lol Figure That one out
Called several times keep getting switched to a diff company. disconnected. Got ahold of one person I explained situation wrong part and he hung up.
Got online got the run around by 2 diff people.
At this point I will have to use it for the pulley for my serpentine belt to get home They won't replace part once used and they don't replace overnight.
By chance a person gets ahold of me and makes it right I will update review. I have spent enough of my time trying to contact this co.
So wasted a few hundred dollars BUYER BEWARE
READ OTHER REVIEWS
HE
Hector
DONT BUY
DONT BUY , DONT BUY, We got a tracking number and a list of items that where supposedly ship. We got half of order, we contacted the company we don't get any answers on over 15 days. We ask for a refund they said they need more time to see what happend. Meanwhile I'm stock with my problem. I don't have the part I order or the money we paid this people.
RP
RP
Received a compressor that did not…
Received a compressor that did not work. Had to pay for labor twice for installation, removal and refrigeration charge and evacuation.
DA
Darin
Screws up their pricing, then lies about it to cover. Dishonest company practices.
I placed an order on June 28th for an AC compressor through their site, DiscountACparts.com. The price was VERY good and it arrived very quickly. I was hesitant to trust them as their compressor came up in a Google search result and the pricing seemed too good to be true. I have three older Audis and decided to then proceed with ordering two more compressors via their sister site, BuyAutoParts as they were still sitting in my cart from my initial search back on the 28th of June. I realized BAP was just another umbrella site for the parent company, GPD so I figured it would be OK as well. Wrong! Keep in mind there are likely a NUMBER of these different web sites out there that are all just fingers on the GPD hand. Use caution!
On July 1st I ordered two more AC compressors at their good pricing. My order just sat there... processing. It was of course the July 4th holiday so I assumed that might back things up a bit. Then I got back to work and busy and realized, hey, I haven't gotten my order yet. Checked online and still processing but of course I paid back on July 1st. Two support emails went unanswered.
Today, July 18th I hop onto live chat to get things resolved. Diane is the online chat agent and at first tries to tell me that my order had been delivered (uh, that's the first order). Then she looks into order #2 and comes back to say those compressors are back-ordered and the order was cancelled. Oddly, I never got word of this and had been given no refund etc. In the meantime, BAP increased the price of the compressors on their web site to $312 and I told Diane in chat that they show them as in stock, and I bet that if I were to order one now at that price I'd get it. She transfers my chat to Anthony in sales... and sure enough, they have TEN of them in stock but just didn't want to honor my order because THEY had screwed up on their pricing within their catalog.
The best part? I had enough sense to screen record my entire interaction with them and fully caught them in the lie. As of writing this revue, still no refund or official cancellation notice. The video of my BAP experience will be coming to YouTube soon as well... S-CARS.ORG channel for those interested in seeing their dishonesty in action.
JR
John R.
Bad parts! Won't do anything about it.
Sent me bad parts but can not get them to do anything about it. Buyer beware.