andy F.
Worst loan company in Australia with…
Worst loan company in Australia with the rudest staff. If I was the manager I'd be ashamed.

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Direct Cash, LLC (directcashllc.com) has 670 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 33 reviews with 1 star · Clear filters
andy F.
Worst loan company in Australia with the rudest staff. If I was the manager I'd be ashamed.
Anonymous
Did not have any successful transactions with this company
Kirk
Said I was approved but then went to a network of lenders. I was never approved like it said
Jeffrey L.
I put in all of my banking information, was verified by chirp, then get a text to call some number because my account number didn't match whats on my application? What was the point of letting you verify my account credentials via CHIRP? Then the guy I spoke to barely spoke english and wanted me to give my full account number and routing number over the phone? It came across on like a scam.
Donald H.
I had to Sin 3 contracts of which the first 2 were canceled after they were presented and signed as a legal binding document and then I had to do the document dance after I signed the contracts, then they canceled them both and come up with a new contract for a lesser amount and made me do the document. Dance again after I signed that contract. I will never do business with your company again. Your company does not do up front business and the people that work You are.\nA bunch of idiots
Nichole R.
I’m paid on Fridays. They decided to take there payment out on Thursday, causing me to have a negative account and pay a 35 overdraft fee! Not cool direct cash what’s the point of getting a loan and you take payment for it, a day before I’m paid!
Response from Direct Cash, LLCMay 8, 2026
Thank you for taking the time to share your feedback. We are always looking for ways to improve our processes and customer experience. Upon review, it appears your loan was completed through our self-service automated portal, and the payment due date was selected based on the information provided during the application process and reflected in the signed loan agreement. We would be happy to assist in reviewing and updating your due date for future payments if eligible. Please contact us at 888-554-8217 or feel free to reply directly to my email if that is more convenient for you. We appreciate the opportunity to address your concerns and look forward to resolving this for you.
Chris K.
This place gave a loan to someone else under my name. Identity theft!
Response from Direct Cash, LLCMar 17, 2026
We take customer service and satisfaction very seriously and we apologize that you had a negative experience with our company. We are unable to locate an account based on the information in your review. Please contact us at 888-554-8217 to have this matter investigated and resolved.
Robert
I applied for a loan. They asked for my debit card number 6 times and had me complete several contracts but then had to continually redo the contracts and have me sign them again. After about 6 hours of dealing with them via phone, webpage chat, and through email, I just called one place and got a loan funded in less than 10 minutes. After that phonecall, DirectCash called me again to ask for my debit card number again and have me complete another contract at which I said, no thank you. They promptly sent me a rejection. You couldn't help me out within 6 hours and when I found help elsewhere, you threw in the towel. This was by far the most useless waste of time and worst loan experience I have had. I don't know what you guys did for those 6 hours in "helping me". I didn't see a thing or why. It's so easy elsewhere. Do yourself a favor: After you read this message, never waste another minute with Direct Cash again. You'll absolutely regret it if you don't follow this simple instruction. I guarantee it.
Response from Direct Cash, LLCMar 3, 2026
Thank you for taking the time to share your experience as we are always looking for ways to improve. I was unable to locate or validate your account or application just using your name in this review. Please feel free to contact the Direct Cash Loans Manager Erin or Supervisor Nicole so we can have this corrected for better future experiences. 888-554-8217.