Direct Cash, LLCReviews of directcashllc.com

Response from Direct Cash, LLCDec 11, 2023

A good customer experience is a priority for us and we appreciate you, Mark, for letting us know that there were some issues with the website. We will look into it to ensure that thew website works seamlessly in the future. Thank you for providing this valuable feedback! Please know that you can always reach out to a loan officer at 1-888-554-8217 for questions or concerns.

Response from Direct Cash, LLCOct 25, 2023

We take customer service and satisfaction very seriously and we apologize that you had a negative experience with our company. The only way to improve is to know where we fall short. Thank you for sharing this feedback to help us in our goal of continuous improvement. We will share with our management team to see where processes or training could improve. In future, please know that you can always speak to a team member or manager directly at 1-888-554-8217 for questions or concerns.

Response from Direct Cash, LLCOct 5, 2023

Hello Ellis, thank you for taking the time to share your experience with us. Your loan was approved yesterday and funds should have been received already. Please get in contact with us at 1-888-554-8217 or text us at 945-218-6828 to make sure we have the correct information on file for you. There is no delay in funding on our end, so we would like to make sure funds were received by you.