DIPNDIVE Reviews | Read Customer Reviews of dipndive.com

DIPNDIVEReviews of dipndive.com

4.7182 reviews
Equipment & Associations
25 Pineview Dr Ste B, Amherst, New York

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DIPNDIVE

About DIPNDIVE

Serving divers, snorkelers, and swimmers since 1976, DIPNDIVE is one of the oldest dive centers in Western New York. Whether shopping online or visiting our brick-and-mortar store, you'll find an extensive, hand-picked selection of top-quality gear. From beginner-friendly snorkeling sets to advanced dive computers, BCDs, and regulators, we have thousands of products in stock and ready to ship.As an Authorized Scuba Equipment Retailer, we offer: 100% Price Match Guarantee Free shipping on orders over $50Hassle-free 30-day returns. Our team of experts is always available to offer advice and ensure you find the right gear for your needs.SCUBA GEARDEALS & SPECIALSBeyond selling gear, we provide:Scuba classes Equipment repair and servicingTank fillsLocal and international dive trips. With our deep commitment to quality and customer satisfaction, DIPNDIVE is your trusted source for everything underwater.SCUBA TRAININGDIVE TRIPS

DIPNDIVE (dipndive.com) has 182 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: dipndive.com
Website: dipndive.com
Category: Equipment & Associations
Location: Amherst, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 2% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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DIPNDIVE reviews

Showing 9 reviews with 1 star · Clear filters

Mike Z.
Aug 9, 2026
The bottle was damage during shipping…
The bottle was damage during shipping I'm waiting to hear back from you team for a replacement.
Response from DIPNDIVEAug 14, 2026
Hello Mike, We're sorry to hear your bottle arrived damaged during shipping — that's not the experience we want for you. Please know that once a package leaves our hands, it's in the custody of the shipping carrier, and we unfortunately don't have control over how it's handled in transit. That said, we take these issues seriously. We want to clarify that a refund for this order has already been processed on our end. Please check your original payment method, as it may take a few business days to appear depending on your bank or card provider.
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KJ
Nov 9, 2025
Ordered what I thought was a deal
Ordered what I thought was a deal. Shipping label was made soon after. Never shipped. Contacted company. Said it was going to ship. Waited another week. Never shipped. Contacted company. No response. Still waiting. Probably going to mark the purchase as fraud with my card company and relay issue to BBB.
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Larry S.
Oct 9, 2025
I have not received my order.
I have not received my order. I have contacted you four times, with no reply at all, at your email
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Catherine M.
Jun 24, 2025
Order Was Doubled
I ordered one dive cap from your website but 2 were sent and charged for. Both came from Amazon but Amazon does not show any order so trying to figure out how to return one of them. Hoping the product works for me when we go diving.
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David M.
May 9, 2025
I ordered Garmin band . Never arrived
I ordered Garmin band , first time the package has not been delivered. And I ordered two more , the delivery is not happened yet. So I disappointed by the service , I won’t recommend this in the future
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Fred D.
Feb 7, 2025
Great product
Great product
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Bart B.
Nov 15, 2024
You sent me a 10% off coupon after I…
You sent me a 10% off coupon after I made the purchase. Then you wouldn't credit my account when I tried to use it.
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Lindsey V.
Apr 21, 2023
Return
My husband received fins for his birthday and they were too big. Instead of exchanging them we would have to place a new order which is hard to do being that it was a gift and we have to ask the person to do it for him. We also had to pay $50 out of our own pockets just to return the fins. Ridiculous really this day in age when most companies issue a return slip. This fins were only 90 or so dollars to begin with. Poor customer service really. The person I talked to didn't really care and wasn't trying to help. Will not shop here again.
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