Paul K.
Buyer Beware of dipndive
So I decided to buy a computer dive watch from dipndive. Bought the Cressi Leonardo. I was really looking forward to it until I turned it on and it had only 2 bars of battery life left. Now Cressi states that the battery should last a year or about 70 dives. So I sent it back to dipndive (amazon) and ordered another one. That one comes and I turn it on and guess what. This one has NO battery life left..." 0 " The only explanation is that they may be selling USED as NEW. If it's NEW then the battery would be NEW because it wouldn't have been turned on before I bought it. I would say BUYER BEWARE if your buying something you think is new from dipndive.
Response from DIPNDIVEMar 18, 2021
Dear Paul, We are sorry that you have a bad experience with the dive computer. However if you are a certified diver and do know how to use a dive computer or would read a manual - you will be able to locate a dive log. There is no way to reset the dive log for anyone. This log will show you 1 test dive which is done by a manufacturer during the completion test to verify the proper functionality. Since this is life support product, this inability to clear the log was done on purpose so user cannot delete logs and sell used as new. Sometimes battery are faulty and do not hold the charge. it is not covered by warranty. So all it needs to be done just to replace the battery which we are happy to do so. This is basic computer and user replaceable battery. Please contact our customer service and so we can take care your battery issue. Thank you.