Steven RJ S.
Disastrous customer service, fake refund policy, and an AI bot that told me to sue them.
Fujobi Pancake IWB Holster Order number: 187240 Review: Avoid Dinosaurized at all costs. I paid for expedited shipping and handling, but the product took weeks to arrive because it is shipped from overseas. When I reached out to customer service about the massive delays, the entire interaction was incredibly frustrating. The communication felt entirely robotic, like there was no real human behind the emails or chat. After a long back-and-forth, they sent an email agreeing to a specific partial refund. However, they went back on their word and shortchanged me, refusing to refund the full amount we had explicitly agreed upon for the expedited shipping and handling. To top it all off, when I pushed back on their deceptive tactics, their customer service AI bot literally told me to sue them. This company has zero integrity, relies on automated bots that insult customers, and refuses to stand behind their own written agreements. Save your money and buy from a reputable brand. I think the holster as a product is comfortable and with some slight modifications for safety and design tweaking would be a great holster.. It is truly sad that this is overshadowed by the lack of customer service. I believe that with some time you could find the same holster on Temu for a quarter of the price. I am willing to pay for quality, comfort, safety and good customer service. I sadly received 1 of the 4.



