dinosaurized.comReviews of dinosaurized.com

Response from dinosaurized.comAug 9, 2025

Hi, I hope this message finds you well. We at Dinosaurized are sorry to hear that our product did not meet your expectations. Your satisfaction is our priority. As an apology, we'd like to offer you a chance to exchange your item for any other product of the same price from our collection, free of charge. Plus, you won't need to return the original item, saving you any extra hassle. Our website: https://dinosaurized.co/ Please visit our website to choose a replacement that you'll love. Additionally, we're sending you a 50% discount code for your next purchase as a token of our appreciation. By accepting this exchange offer, you acknowledge that you will not be eligible for a refund in the future. We value your feedback and look forward to making your experience with us more enjoyable. Warm regards, Sarah

Response from dinosaurized.comAug 9, 2025

Hi, I hope this message finds you well. We at Dinosaurized are sorry to hear that our product did not meet your expectations. Your satisfaction is our priority. As an apology, we'd like to offer you a chance to exchange your item for any other product of the same price from our collection, free of charge. Plus, you won't need to return the original item, saving you any extra hassle. Our website: https://dinosaurized.co/ Please visit our website to choose a replacement that you'll love. Additionally, we're sending you a 50% discount code for your next purchase as a token of our appreciation. By accepting this exchange offer, you acknowledge that you will not be eligible for a refund in the future. We value your feedback and look forward to making your experience with us more enjoyable. Warm regards, Sarah

Response from dinosaurized.comAug 4, 2025

Hi, Please try placing the mag pouch next to the small pouch on your holster, as that is the correct position. The smaller pouch is intended for a tactical pen or other small items. If you have any questions, please feel free to contact us at [email protected]. We have also sent you an instruction image. Thank you!

Response from dinosaurized.comMay 8, 2025

Hi, Could you kindly provide an image of the holster you received and send it to our support team at [email protected]? We will review the details and respond to you promptly. We didn’t see you send an images to us until now. If the order is found to be incorrect or damaged, we will gladly resend it to you. We also hope you can reconsider your review, as we did not receive any prior emails from you. Our team is always committed to providing fast and effective support to our customers. Thank you for your understanding!

Response from dinosaurized.comMar 11, 2025

Dear Joseph hatton, We are truly sorry to hear that the product you purchased did not fit well and caused discomfort. We always strive to provide the best service to our customers, and we have a policy in place to support exchanges or refunds if a customer is not satisfied with the product. However, we have not received any communication from you regarding this issue before. We kindly ask if you could consider adjusting your review, as we believe the 2-star rating is not entirely reflective of the situation. As soon as we became aware of your feedback, we immediately reached out to address the issue, even though it was outside of regular working hours. We are always ready to assist you at any time. Please feel free to contact our support team: [email protected] , and we will help you resolve this matter immediately. Your satisfaction is our top priority. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. Timothy - Dinosaurized CEO

Response from dinosaurized.comFeb 2, 2025

Dear Harold Shoup, After reviewing your order, I noticed that you purchased the standard version, not the upgraded version with the adjustable strap. Additionally, we did not see any note indicating that you specifically wanted this upgraded version. At checkout, we always display an image of the item you are ordering to help ensure that everything is correct before completing your purchase. Based on this, we can confirm that your order is accurate and we did not send out the wrong product. If you would like to exchange the item for the upgraded version, we would be happy to assist with that. Please consider adjusting your review, as this situation is not due to any error on our part. If you'd like to proceed with the exchange, feel free to contact us at [email protected], and we will take care of it for you. Thank you for your understanding!

Response from dinosaurized.comNov 2, 2024

Hi, I hope this message finds you well. We at Dinosaurized are sorry to hear that our product did not meet your expectations. Your satisfaction is our priority. As an apology, we'd like to offer you a chance to exchange your item for any other product of the same price from our collection, free of charge. Plus, you won't need to return the original item, saving you any extra hassle. Our website: https://dinosaurized.co/ Please visit our website to choose a replacement that you'll love. Additionally, we're sending you a 50% discount code for your next purchase as a token of our appreciation. By accepting this exchange offer, you acknowledge that you will not be eligible for a refund in the future. We value your feedback and look forward to making your experience with us more enjoyable. Warm regards, Sarah

Response from dinosaurized.comAug 28, 2024

Hi, we received your feedback and we would like to solve the problem for you immediately. Please contact our support team and provide the order number, we will help you. Thank you