Stercy
Damned scammers Don't download
Damned scammers Don't download - they made me download like 10 different apps. Well they didn't give me not even a single credit!
Free calling! Free texting! Make unlimited international calls and send SMS text messages to any number with Dingtone. Get yourself a 2nd phone number from Dingtone!
Dingtone (dingtone.me) has 86 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Stercy
Damned scammers Don't download - they made me download like 10 different apps. Well they didn't give me not even a single credit!
Charles P.
Do not download , will only work sometimes. They will not cancel contract. No reply to emails. Waste of money.
Kai
I got a phone number and was planning to use to register apps. However, the phone number does not working and I would like to get a refund from them since it does not working. I have emailed them about the problem and I still got no response from them. I feel helpless!
Dominique O.
I have been billed wrongly. I cannot reach any customer support. I sent 5 emails via info@dingtone. Several messages via their website over the last 3 weeks and NOT ONE single response from customer support. I feel this is A SCAM... CAN SOMEONE PLEASE PLEASE GET BACK TO CUSTOMERS. ASKING BUSINESS OWNERS TO PLEASE ANSWER ON THIS SITE HOW TO CONTACT THE BILLING DEPARTMENT.
Response from DingtoneDec 12, 2019
Dear Dominique, Thanks for using Dingtone! Please note, our support email address is support@ dingtone.me. We apologize for our delayed reply, when we are experiencing an extremely high volume of incoming emails, you may not be able to receive our feedback in time via other email address. Yet, we will optimize it and make sure your issue could be resolved as soon as possible. Besides, we have attempted to contact you before, unfortunately, your email address could not be reached, if you see this message, would you mind contacting us back again? Warm Regards, Dingtone Team
Jill P.
Never used the service, uninstalled the app. Rates were too high for where I wanted to call. A year later I'm getting billing notices for an annual fee. Tried to communicate I don't want or use the service on the website, I just get error messages. Can't respond to the email... Lame.
whesu T.
Other than getting a free USA number (which is the only reason I'm giving two stars), don't bother paying for the service. First off its voip and most websites with voip detectors will instantly reject it at registration (outlook, gmail and co). Secondly, the numbers paid or free would keep receiving strange phone calls and texts from people you've never talked to before.. I also experienced an issue where a number I purchased didn't work on ebay or paypal (which is rare because ebay would accept any number even made up numbers as long as it's the complete number of digits) eBay kept saying the number doesn't exist and paypal asked me to check again. I complained to the support but never got a response. Several months now and I paid for the number. Not a good experience for a premium user. Only best for those who stick to the free version. I am changing the review to one star.. why? Well I tried accessing one of my old accounts then i realized it was a dingtone number I regsitered with (note all my dingtone numbers are not expiring till May 2020). So i reinstalled dingtone logged in and guess what, all the numbers i paid for plus my credits are completely gone. I can see the subscription still active in my apple settings but on dingtone its like i never paid. I looked for the restore subscription option like most apps have but dingtone doesnt have that option. whats more? the support link on the app and on their website doesnt work! I keep getting send failed error. Very unprofessional. Now i have lost access to my account! I wouldnt recommend to my enemy. I would give zero stars if trust pilot would let me. Stay away from these guys. They dont care about any issues you may face. Best to use other apps out there better customer support and paid services.