Shanna
The eSIM never worked
The eSIM never worked for us during our 2 weeks in the Philippines. It would try to connect but never provided any data or service.
Response from DINGS eSIMJan 14, 2026
Hi Shanna, Thanks for sharing this with us. We’re really sorry the eSIM didn’t work during your trip. We understand how frustrating that is. We’d like to investigate what happened on our side so we can fix this going forward. For future trips, we’re happy to provide a fresh eSIM for another destination once everything is confirmed compatible. Please feel free to send us a DM so we can follow up directly and see how you’d like to proceed. Best, DINGS Global