Diners ClubReviews of dinersclub.com

I tried to contact their customer service, I was disconnected and was supposed to give a phone password I never ever had... There is no benefit to this card at all..

Their Website is rubbish. Trying to navigate it brings me back in time to 2005. This is B2B, and considering what we are charged, you'd think that it would be easier to get a hold of our statements. Onerous log-in, user-hostile experience, obfuscation. I'm just done. Sadly they have the monopoly on what I'm trying to do...

We are currently in Turkey. Ou Diners Club card has been put on hold. We don't know why. We have tried for hours to get help over the phone and we keep getting hung up on or disconnected. We are stuck. DinersClub has destroyed our vacation and we have no idea what to do.

They don’t reimburse you when someone scams you on the card. Literally the ONLY CC that doesn’t care if their customer was scammed and money was stolen for a good I paid for and was never delivered. This CC is a joke

Terrible card and even worse service. Usually faults when booking flights. Customer service is accessed via a maze of links. Don't bother with this card

Called their hotline for many days and always no customer service staff pick up the call. Emailed them and no reply for 19 days and counting .

Ocjena-1...Nakon 25 godina korištenja i urednog plaćanja otkazuju mi karticu jer ne dajem podatke o stalnom prihodu..danas kad šaćica ljudi radi u tvrtkama sa stalnim prihodom.Otkazuju mi partnere...koje partnere?kad sam imala Diners Hak znala sam za što plaćam članarinu koja se vani ne plaća!ali otkazao vam je parner Hak.i za šta se sad plaća članarina?za komad plastike koji mi nikad vani nisu uzeli...hvala napravili ste mi uslugu!!

If I could provide a 0 rating I would. Have had the card for 22 years. Last 3 it has become a total nightmare. Customer service is the worst of any company. 2 hour wait time often. Frequently have to call 3 times for same issue. Example- Diners's fraud dept. locked my card because I tried to buy an AA airline ticket. Blocked with no notice by Diner's (you have to find out when your card stops working). I called and they supposedly resolved. 2 days later I get an email saying my card is locked due to fraud. I call and am told it's the same AA ticket issue. It's supposedly resolved (again). A week later my card is declined for no reason. I call CS and they tell me the fraud department has shut card down because of SAME AA ticket. Have been on hold now for 2hrs and 40 minutes to speak to someone. DO NOT GET THIS CARD. I'd cancel mine in a heartbeat if I could find a way to not get credit hit... TERRIBLE. Frustration is cumulative...often have to call because card is on hold a week after they receive my payment??? Each time I call its the same - supposedly resolved only to happen over and over. Nightmare.