Spencer B.
All great! Except for Market Place Rewards
I’m a huge fan of DIMO and very bullish about its future! Everything been great except for one thing, and that’s the only reason I’m not giving 5 stars. The market place reward system has been extremely frustrating to deal with. I refinanced my car using DIMO’s partnership with Caribou and never received the tokens I was supposed to for doing this. It’s been 5 months now, I’ve made 7 or 8 tickets, and this has never been resolved. DIMO support keeps acknowledging that I’m supposed to receive tokens and say it will be resolved soon, but it still hasn’t happened yet. Again, I’m a huge fan of DIMO and everything else has been great! Just very disappointed with how the marketplace rewards have been handled, and very frustrating to have to keep dealing with this for pushing towards half a year now

