Taylor
Terrible experience with this company
Terrible experience with this company. I purchased a moto from dimecuba for my partner who lives in Cuba. I have asked several times regarding information about when the moto will arrive, details about when my partner needs to travel to Havana, where he needs to go. Everytime I contact them, they have no information and just re-iterate the time it takes for shipments to get there. They will never receive business or money from me again.
Response from DimeCubaJan 29, 2026
Hi Taylor, we understand your frustration about not having clear information on your moto's arrival and pickup details. You deserve better communication than generic responses. Please contact us at WhatsApp wa.me/17866007080 or call 786-600-7080 with your order number so we can provide you with specific updates and all the details your partner needs for pickup in Havana. We want to make this right.