Mickey M.
So far it’s been working fine
So far it’s been working fine. Delivery was good.

Digital Zakka is an online shopping platform specializing in electronic products, with a strong focus on DIY electronics tools. Our warehouse is strategically located in China, enabling us to efficiently serve our primary markets in Europe and America. We are committed to offering a wide range of high-quality electronic components and gadgets to enthusiasts and professionals alike. Our goal is to empower our customers by providing the tools and resources they need to bring their innovative projects to life. At Digital Zakka, we pride ourselves on our extensive collection of electronic products, competitive prices, and our dedication to customer satisfaction. Join us on your next DIY project journey, and explore the endless possibilities that our products can offer.
Digital Zakka (digitalzakka.com) has 104 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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104 approved reviews, newest moderated first
Mickey M.
So far it’s been working fine. Delivery was good.
customer
Misleading product. Claimed to be from a company, but was clearly not other than the box.
Response from Digital ZakkaSep 29, 2026
We’re sorry for the confusion. We understand your concern regarding the brand information. We will review the product listing to ensure that the manufacturer and branding are presented as clearly and accurately as possible. If the product you received does not match the description or photos on our website, please contact us at [email protected] with your order number and photos. We’ll be happy to review the issue and assist you accordingly.
richard G.
Great product and perfect service
Response from Digital ZakkaSep 29, 2026
Thank you, Richard, for your kind words and for taking the time to share your experience! We're very happy to hear that you're satisfied with both the product and our service. We truly appreciate your support and hope to serve you again in the future!
Raymond
We received excellent customer service from Bo. Bo was professional and very responsive. It's not common to receive excellent customer anymore. We appreciated it very much.
Response from Digital ZakkaSep 29, 2026
Thank you so much, Raymond, for your kind words! I'm really glad I could help and that you had a positive experience with our customer service. Your appreciation means a lot to me, and we're very grateful for your support. It was a pleasure assisting you!
Jan M.
I've been searching for Sonoff S55 outdoor sockets and was disappointed that they aren't sold anymore. then i foud this Digital Zakka offering them. I've immediately ordered 2 of them just to see on delivery that they sockets have nothing to do with sonoff, it's just some cheap brand that works with tuya (different chip, different circuit board, different app). Yet when i've contacted them i was told that it's a product of the same factory just without the sonoff printing and if i don't want them i could send them back to a address in Germany. Since there was nothing mentioned about the seller covering the shipping costs i assume that would be up to me and it would pretty much cost as much as the goods themselves. Long sotry short, don't shop there if you don't want to get fake goods. Since i wrote this review i can confirm that i've recieved a full refund, thank you for that. I took the time and contacted Sonoff directly to celrify your calim that it's a sonoff product just without a logo. The answer from Sonoff is: "All SONOFF products are compatible with our official app, eWelink. If you are unable to pair the device with our app, it is not one of our products." So please stop telling people that it is a sonoff product when it clearly isn't.
Response from Digital ZakkaJun 7, 2026
Hi Jan, I personally reviewed your order and investigated the case in detail. We would like to clarify the following for transparency: The products you received are genuine SONOFF S55 smart plugs sourced through official manufacturing channels. SONOFF is a Chinese smart home brand, and the units are produced in its own factories. The S55 has undergone hardware revisions over time. The units we shipped correspond to the current production version listed in our store. They use upgraded Wi-Fi chipsets and improved performance, while maintaining full compatibility with Google Home and Amazon Alexa as stated in the product description. The “older version” mentioned appears to be based on a misunderstanding, as the item delivered matches the specifications shown in our listing, not legacy eWeLink-era versions. Your order included two units at $17.99 each, with a 5% discount applied. While the customer paid $4.99 for shipping, we additionally covered the remaining international shipping and EU customs-related costs. After all adjustments, this order was fulfilled below standard margin. For EU orders, returns are processed via our Germany return hub. Although the issue was not caused by us, we still approved a full refund as a one-time goodwill resolution. We remain committed to providing authentic products, accurate listings, and fair customer support. — Digital Zakka
Ahmadou
Good pricing and good product. As for now I am happy with their product that I bought from them.
Niels M.
the order was delivered and everything was fine
HereandNow
Slow shipping, literally seeming to come over on “the slow boat from China.”