Digital GuiderReviews of digitalguider.com

Shawn Morris is terrific! He helped me with the content for my website and quickly made necessary changes in a prompt manner!

It's great working with Digital Guider and Jacob. Very responsive and has really helped boost our SEO!

I was looking for help, getting my website to show up. they reviewed it, agreed to work with what I had and the provider I was working with, and then improved its background, and any kinks in its programming. now we are ranking better than before. Erica has been fantastic, so helpful, and easy to work with, always there to make adjustments or to explain things to me in a way I can understand! Thanks Erica. and Way to go Team, I know there are more in the back ground!

Sales person, Abby Nolan, totally uninvolved after the sale. Project manager, Manager Mitchell Green, would not provide easily obtainable audits of baseline vs current position after two months despite me sourcing several and sharing with him. Lots of smoke and mirrors and redirection. Although I would submit redline docs for correction AND acceptance to then publish, they would accept all changes and then resubmit again back to me for my second review, intentionally slowing down the process and milking the clock. On our last call, Mitchell clarified that he was just presenting these to me to let me know they were published. Unfortunately that was not made clear on his email. They do not understand basic channel management when it comes to AirBnB, VRBO, etc. In two months I spent $1000 to educate myself. Essentially began to understand some of the language. Really, all one needs to do is scrub the net for highly searched keywords in your field, create a blog page on your website, write the blogs with priority keywords (AI can do this easily) and post those links to your blogs on the blog page. AI is already a significant threat to these sorts of SEO/SMO providers. Better to find yourself an SEO SMO coach and know you will be paying for an education rather than repeatedly asking questions and receiving ambiguous unverifiable answers using internal word speak resulting in unnecessary frustration. 12/301/25 As an addition to this after a subsequent call prompted by the above review, Digital Guider repeatedly asked me to take it down. They did acknowledge a significant lack of communication as well as their inability to maintain the pace of tasks being performed on the four month time frame as originally promised. Finally shared with me some measurable results from baseline to two months and it does appear I now have 12 keywords that are ranking in the top 100 on a Google search. That is the good news. The bad news is that the PMS (Property Management System) platform (Hostaway) doesn't function as well as the CMS (Content Managment System) which they seem to be more familiar with. It does not allow for drop down boxes under each tab/page. They were content to point at the Channel manager lacking capabilities. So although clunky, I proposed that we post the links to their blogs which they posted on back channels on our website. Same day I did this myself given the simplicity. They also claimed there were no places to insert Meta Descriptions. I assured them there was. In fact they'd already shared they had done this in a prior report but then stated they couldn't aon the call. As I dug further into our PMS Channel Manager, I could see they had already input info in the Meta description. Unfortunately it was larger than the max 160 characters so we were receiving a negative Google rating. In a few minutes I personally corrected this. Unacceptable in a number of ways. Lastly Mitchell our project manager stated when he called our Channel Manager (Hostaway) to learn more about the capabilities and intricacies, he commented he was placed on hold and listened to music so he hung up without speaking with anybody. Now I'm told they are going to work hard at putting together a go forward three month plan and share it with me so they can be clear and help accountable for performance. Lets just chalk it up to a significant investment resulting in significant frustration while forcing myself to learn an entirely new field. PS. To add insult to this, Isaac, Mitchell's manager on the 12/30 call promised to offer a free AI review which is part of their more expensive $1800 monthly package. Funny, just logged on to Meta and a free AI SEO review is being offered at no charge through Upfire. I already sent them a Screaming Frog audit showing multiple issues. Either I am totally ignorant or this is just more smoke and mirrors. Yikes!

Working with Shawn and the web-building team at Digital Guider has been an outstanding experience. They created a beautiful, engaging WordPress site for us that’s packed with valuable content and truly elevates our online presence. For years, I managed our website through a simple drag‑and‑drop platform, and while it served us well, the fast‑moving digital landscape made it clear that we needed a major upgrade to stay competitive. Digital Guider delivered exactly that. Throughout the entire build, Shawn communicated with us daily, asking thoughtful questions, implementing changes quickly, and making sure every detail aligned with our goals. Even after the site went live, the support didn’t stop. Unlike many companies that move on to the next client, they’ve continued to be there whenever we need them. I highly recommend Digital Guider for anyone looking to take their website to the next level.

I have had the pleasure of working with digital guider now for 2+ years and would highly recommend them. they went beyond of what was quoted and for that i am truly thankful. Onix was and is always available and always able and wanting to help with everything you bring to him. I had no idea how to work SEO and within the first 2 months my SEO was sorted out and i was ranked top in my industry in my area and surrounds.

I highly recommend Neslon and his team at Digital Guider. Our small website needed a complete rebuild that has had a few issues. Nelson and his team has overcome these issues with ease and confidence. Keeping me well informed and part of the decision making at all times. His managment skills, communication skills and work ethic is top notch. As well as his patience with me who is not very tech savvy. Creating a stunning website for us. So happy to have found Digital Guider

Working with Digital Guider has been - and continues to be - a game changer. Rachel and Digital Guider have expertise, knowledge and a real work ethic devoted to making my online presence explode. So happy to have discovered them and, more imporant, the results are beyond expectations. Cathie Beck, Journalist/Author.