Michelle LaBerge M.
Kate Lyn was very helpful
Kate Lyn is a very nice person. She offered me quite a few services at no additional charge through Digi Era Pro. I could tell she was committed to helping me improve my Google business page. My only challenge was she talks so much that I could hardly answer her questions. Several times I had to ask her to stop talking so I could say something. Maybe that’s a typical habit of someone from the East Coast?
Response from Digi Era Pro LLCDec 16, 2025
Thank you for sharing your feedback with us. We truly appreciate your kind words about Kate Lyn and her commitment to helping improve your Google Business Profile, including offering additional support at no extra charge. We also acknowledge your concern regarding communication style. Kate’s enthusiasm comes from her genuine dedication to understanding client needs and delivering results, but we understand that clear two-way communication is important. We will certainly share your feedback with her to ensure conversations remain balanced and comfortable for all clients. We value your input, as it helps us continue improving our service experience. — Digi Era Pro Team