Priscilla G.
Fashion Nova - dictair
I ordered through Fashion Nova and when I received confirmation to my email it said my order was through dictair. I thought that was weird. Than weeks went by and was wondering what was going on with my order. Tracking stated it was on it's way. Then finally it stated it was delivered. I NEVER RECEIVED MY PURCHASE!. I emailed them because this is the only communication that is given. So then they stated they will send me a second order. I waited and checked my Tracking. My Tracking was available 1 day and then it disappeared when I went back to check a couple of days later. I emailed dictair again and they provided a different website of the Tracking and shows my 2nd purchase was delivered again! I DIDN'T RECEIVE 2ND PURCHASE EITHER! I was livid up to this point. Emailed them again and of course they gave me apologies and blah blah blah. They had the nerve to tell me they would only reimburse me 70%...WTF!! So I laid it on them. They responded they will reimburse me the 100% now. I'm sure I will not receive my money back. I didn't see a problem ordering with Fashion Nova at first because I had recently ordered a dress through them a few months ago for a wedding and i received dress within a week. No problem! So I figured I would order again through them when I saw the sales for jeans and now I was screwed. Not taking a chance in ordering with Fashion Nova again. When ordering it does not state anything when checking out your order that this is going through a different company called dictair. Don't chance it everyone! There a scam! Keep your money safe in your bank account!
