S.C.
Predatory Auto-Renewing Contracts
The company I work for entered into a 12-month agreement with Dice for our recruiting needs. The contract stipulated that it was a "One-Time" payment and that it was for 12 months, but buried in the fine print was language stating that the contract would auto-renew if we didn't inform them of our wish to cancel 90 days prior to the contract expiring, so we missed it. The only "notification" of our pending deadline we received prior to the date was on slide 19 of a PowerPoint presentation that was a full 6 months before the expiration (and 3 months before the deadline), which we missed while our recruiter was away. They then sent us a 30-day "renewal reminder," and since we had found 0 suitable candidates in that time period informed them of our wish to cancel. We had also significantly rolled back our recruiting at that time period, so paying anyone for a year of recruiting services didn't make sense for us. They informed us that cancelling would be impossible per the contract, and we have been going back and forth with them ever since. They refuse to release us and their collections agency threatened to ruin our credit among other things. This is a highly predatory type of contract that locks you into an unsuccessful service, and they seem to do their best to be as opaque as possible about the terms up front. I advise all businesses to never sign anything with Dice.



