Diamond Veneer - Luxury brand for Travel JewelryReviews of diamondveneer.com

Just received ballerina ring and it is ''Missing''Stones and/or the other Stones are set crooked, cracked or jagged edges! So disappointing 😤

where is my stuff?cannot track.seems stuck in LA.thanks 06/04/2020.

I am still waiting to receive a return label from Meredith (not sure she's even real), and I've emailed multiple times regarding lack of response and still, I've heard nothing.

Horrible,cheaply made products

the bracelet I bought was very short, would just fit around my arm but was very tight, and it broke after only two weeks. I would have given no stars if I could have.Even the 50% off price I paid was too much for a cheap junky piece of jewelry.

Like many others, I have purchased several different pieces of Diamond Veneer jewelry. I was disappointed in every single piece. The different earrings and two different wedding bands lost their finish almost immediately. I did have one band that seemed to be of better quality than the other pieces, however, stones started falling out! I'm wondering if it has to do with the different sizes of the stones, as mentioned in a previous post. I was disappointed in the quality in all of the pieces and chose to not return any of them, as I figured I would just recieve more of the same.

An update, about 6 months after I wrote my first review, Jacob from Diamond Veneer or Zirconmania contacted me and explained that he had implemented strict customer service policies to prevent another experience like this. And despite the fact that it’s been a LONG time since I bought the ring, he offered me free return shipping and a full refund which I accepted and received. I bought my ring for a special occasion, and therefore did not wear it until after 30 days. After the 3rd or 4th time I did, two small stones popped off the band. I called Diamond Veneer anyway as I thought that pretty egregious, and the first question out of the representatives mouth was, “Did you wash your hands while wearing the ring?” Excuse me, but what? She offered to replace the ring anyway, but I decided to have the stones reset as I thought they were lovely and the replacement ring would likely have the same issue. My jewelers response: “I have many things to discuss. Firstly, the stones measure 8mm and 5mm. Now, please forgive me, as this isn't going to be kind. These sellers should have taken this ring back right away, even before it started dropping melee czs. One of the side cushions is set crooked. The two side cushions are not cut to match each other nor are they the same cut as the center stone. One side cushion has a smaller table, and the other has a very big, incorrectly cut table (the one that is not set crooked). Finally, the center cushion has a sizable dent, which could have been from wear and tear, but maybe not, given the problems the other stones have. I should think with this coating they supposedly have, they would be more protected against that. Sadly, it is my opinion that these stones are not diamond coated. I just pray you didn't pay much for the ring.” (This is her opinion about the coating, but given the other issues, I see her point.) “I hate to say this, but I do not feel these czs are worthy of a nice gold ring upgrade. I hope you are not too upset by all this, but I feel I need to be honest with you. “ I haven’t worn the ring since. It’s been well over a year, and I meant to write a review much earlier but couldn’t figure how until I found this email that I had overlooked. It’s too bad I cannot paste the photos my jeweler emailed me into this application.

Received my ring February of 2017. I didn’t wear it til the day of my wedding March, 12, 2017. I got a custom 14 carat yellow gold eternity wedding band. One month later, a stone fell out. They replaced it for a $10 fee.A couple weeks later, 2 fell out, for another $10 they replaced it. Third time stones fell out, they refused to return any messages of mine. I currently don’t have a wedding band. Despite the fact the ring was over $500, it was trash and a complete waste of money. I wish we had been smarter and just spent a little more for a real diamond ring, despite the fact that, for what we could afford, the stones would be smaller. I should also add that I am, in no way rough with my hands. I also took the ring off when I showered or any time I washed or put lotion on my minds. I would literally just look down and see yet ANOTHER stone was missing. I would not recommend this company to ANYONE. Even with having nice customer service the first couple times, the fact of the matter is it’s xompletely ridiculous that the stones fall out so easy as if it came straight out of a gum ball machine. And I’m pretty sure they stopped returning my calls because they know their product is trash and they are probably getting a lot of unhappy customers calling for ring repairs. Save yourself the money DONT waste your time.