DiamondsonwebReviews of diamondsonweb.com

So first I had some issues with my credit card - MY issues entirely. I moved recently and, ordinarily, retailers will let a billing and shipping address be different. For such a large order, of course, DoW held up my order until I fixed the CC. Great for my security and great customer service - you call the phone and a real person immediately answers (really!!!!). The diamond came in a couple days - some stones are overnight if they have them in San Fran, but the stone I wanted was from overseas. Still, it was like 3 days. Excellent. The stone itself was gorgeous - exceeded my expectations even though I knew what all the numbers meant - and I went and had it appraised by a friend just for kicks and he appraised it $1100 above what I paid. He based his appraisal on looking at the stone, noting color and inclusions under a scope, looking up the GIA number laser'ed onto it and looking up the GIA ratings (which he mostly agreed with). I purposely didn't bring the DoW-supplied GIA paperwork in order to get a legit evaluation. I'm Belgian and I have some diamond knowledge distant in my family - I'm far far FAR from a diamond trader or expert, but the guy who eval'ed it for me is a jeweler and trader and family friend.

Excellent quality for the price! Can't beat it. Would recommend to anyone searching for diamonds- impeccable quality!

I am very picky when it comes to my rings... very detailed! a little bit of OCD. I already changed my ering and wedding band twice and was still not happy with them. I decided to check online and was looking for a solitaire ering with a matching channel wedding band. I got sooooo stressed out spending hours and hours looking for a particular design that i really liked... i had a hard time deciding which one to choose. So i decided to contact their customer service and started asking some questions... i was able to talk to Layla and Edan (mostly to Edan). He was very patient, helpful, and understanding when i was trying to explain to him what designs i would like my rings to look like; he even told me that if i could not find the ring I wanted on their website, that they could also make custom rings. I was very happy and very excited to tell him what style i desired and how thick i wanted the rings to be. I had to wait 2 weeks for the custom rings, but when my rings arrived, i was very happy. My husband was also happy watching me try on my new rings; he described my rings as "perfect". I am sooo thankful to Edan for all his help. The price cannot be beat too! My rings are my Christmas present and at the same time my 10th wedding anniversary present as well! The only thing i regret is that i wish i had ordered a 6mm or 8mm wide wedding band because i have long fingers and i thought that 4mm would be wide enough. Over all I am very happy with them and I would definitely recommend DOW to anyone.

Great customer service, Jim really helped me navigate this complex topic.

I recently purchased a 1 ct solitaire ring and diamond pave band. The solitaire has tremendous fire and was priced significantly lower than any other retailer or wholesaler diamond store. The wedding band was expedited upon request to arrive in time for Christmas! Excellent service throughout the process. I would highly recommend Diamondsonweb to anyone in search of a beautiful diamond rings.

DiamondsOnWeb has a great selection, and I feel that for any given price you will get much a much better quality--meaning cut, clarity, color and size-- then you'll find anywhere else.

Love diamonds on the web. Totally trustworthy. Edan was so helpful and got us our gifts safely and timely. I would not only recommend, but use again. My diamond appraised for almost double what I paid.

I contacted the customer service two weeks ago according to my order# 67275 but never get any responses back! I am very mad. I think i won't make any order from them again and will not suggest others to make any purchase from them too.