Jacki C.
A life altering experience for me
I know we all deal with many companies and organizations and interact with many of their employees in so many diverse situations. Rarely do we take the opportunity to acknowledge those who truly make a difference in our lives, simply by just really caring for those who seek out their services. I am a 64 year old single woman who got divorced three years ago. Without going into too many personal details, my husband had gotten us into such major financial difficulty, because of so many deals that he had pursued, and that were unbeknownst to me, that when I moved out of the home we shared, there was little left of the estate that my parents had left for me; that they worked so hard to give me to keep me from worrying into old age. They would be "spinning in their graves", as the saying goes. I did have some of my mothers' cherished jewelry items, and I had no intention of selling them unless it was absolutely necessary. Well, things had escalated and it turned out that I was possibly going to lose my new home because I just couldn't keep up the payments since he had not paid me what he owed me. I am a devout Catholic and I prayed for an answer. I awoke one morning recently, after much prayer, and I was compelled to seek out a possible way to sell my mom's diamonds. I found, with God's grace I know, Diamond Lighthouse. From the very first contact I had with Mary Urena, I just felt so at ease and she was so helpful walking me through the steps I needed to take to get my diamonds to NY and to go through their process to sell the gems. I was very concerned to put such valuable items into the hands of strangers, the postal service, and anyone else for that matter. But the professional way that Diamond Lighthouse has walked me through the transaction, the way they convinced me that they were looking out for MY best interests, the way they kept me abreast of the ongoing showcasing of the gems, and then the immediate payment that was received after the sale just wowed me! I cannot recommend, any more highly, Diamond Lighthouse, and Mary Urena, and all of the staff including Stephanie and Melissa, and all the employees with whom I was so privileged to work. I hope that if I ever have the occasion to sell more gems, or if anyone I know has the need, that Diamond Lighthouse, and Mary, are there to assist! May God bless them all.... Jacki Cook