Our experienced and friendly customer service staff is here to assist you! We will guide you every step of the way in selling your diamond, answering all your questions and offering sound advice.
Diamond Lighthouse (diamondlighthouse.com) has 64 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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Jewelry & Watches · Huntington, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · Brooklyn, New York
Excellent
Showing 61 reviews with 5 stars · Clear filters
E W.
I was a bit hesitant and skeptical to use an online company to sell my diamond, but after shopping around I settled on Diamond Lighthouse. The experience went smoothly and was handled very professionally. Melissa's customer service was terrific and I am very pleased with the offer I received.
Carol D.
My experience with Melissa was very good. She kept me informed and answered all questions in a timely manner. Though I chose not to sell my ring she handled it very professional. My experience was excellent.
Caitlin
My Father-in-Law recommended this to me. I was honestly skeptical at first but Melissa and her team were very helpful and put mind mind at ease. The evaluation was very thorough and any questions I had were answered.
Michelle P.
Working with Melissa was wonderful! She was always available and if not someone else always was. My diamond was sold in a record amount of time and payment was received within 2 days. Overall is was an excellent experience and I would recommend them to ANYONE looking to sell their diamonds! Thanks girls!!!
Edward F.
At 72 years old, I had no idea what to expect in trying to sell my wedding rings in order to purchase a new ring for my Mattie. This is when an unexpected event occurred. Melissa at Diamond Lighthouse greeted me and her professionalism was present in our conversation. Her kindness was the unexpected in her voice. She guided me through the events that would occur over the next few days, and they occurred exactly as she said. Not too many times in my life had I heard a voice with a smile on it, and this was one of them. Great job, Melissa, you keep smiling, it warms the heart of an old man at the other end of the line. Edd Freeman
DJ M.
I'm so happy I made the decision to contract with Diamond Lighthouse to sell my diamond ring. Melissa made the entire process painless. I received an offer for my diamond that was over the highest estimate. After accepting the offer, I was contacted immediately for payment preference and received a wire transfer within 24 hours of accepting the offer. I can't think of one thing that would have made my experience any better and that's why I've rated Diamond Lighthouse with 5 stars!!
AT.
The entire experience was Great. The process is well explained and the staff very informative
Joy F.
Mary took such care with me from the very beginning. I'm recently divorced. The wedding set meant a lot to me; sentimentality still very present. However, I knew it was time to move on and I wanted to get a really good deal. By browsing the site I learned what S1 meant. It meant the ring wasn't that valuable to start with. I decided to go ahead and let DH handle the sell. When I sent it to Mary for evaluation she got back with me, in a timely manner, to let me know my diamond was fractured filled and DH would not be able to sell it. Well I was heart broken. Just devastated. Mary has been with me through it all. Making sure I had everything DH could provide to help me with my case with Overstock. It's now out of DH's hands. You guys have done all you can do for me. And what's so special is you didn't have to once you realized it would be of no interest to DH. I promised Mary I would let her know the outcome of this "Dark Diamond Tragedy".