Bradley H.
*Deceptive Dept Relief
I'm on the brink of completely losing my business thanks to diamond dept relief taking my money and refusing to do anything, all I got was my credit card processing money frozen and I still haven't got it unfrozen. Now I have almost no income coming in and I still have to pay these MCA loans in order to even possibly get my money in online card sales back. What was supposed to save me some $4k cash for the month has costed me $2k that I paid them and a potential loss of $5k in funds from sales. The only reason I even went with them is they claimed to be contracted by the company I was originally planning to go with, but that turned out to be a lie when I eventually talked with the original company I talked with again. So this company uses deception to get their money and do absolutely nothing with it except screw over your business. I hope and pray that I find a way out of this situation before I lose my entire business I've built over the last 14 years of my life. This diamond dept relief needs to find Jesus, because they appear to be on their way to hell, I hope and pray they find their savior Jesus.
Response from Diamond Debt ReliefOct 4, 2024
Hello Bradley. Diamond Debt Relief prides itself in being ethical and transparent with all of our clients. We investigated your review which unfortunately, is not accurate. Prior to a client enrolling into the services you were approved for, we have our underwriters go through a tedious 1-2 hour pre-approval process as well as another round for final approval. This is to ensure that you and your business will be successful in the program. Our underwriters flagged and recommended that you should switch your processing during the program to avoid any disruption to your business cash flow. After a phone call with the processing specialist, you refused to switch or go through with any of the recommendations provided. Additionally, you decided to cancel the program and due to the attorney no longer representing you, it was made clear that you would have to handle this on your own. I am sorry to hear that you feel we are at fault for disruptions in your business but this has not occurred to clients who followed through with the recommendations and guidance. We hope that you can contact us to discuss further as this negative and inaccurate review can prevent other business owners from getting the help they need.