m12345
Customer service is terrible
Customer service is terrible. Trying to even get a response is really hard.

Dialzara is the AI alternative to traditional live telephone answering services. Fully equipped and always available, our AI agents do more than just answer calls - they're a part of your team.By providing the agent with the same information you would use to train a human, you can create a perfectly trained AI receptionist to provide phone answering services for your business.Even if you've never tried AI before, Dialzara's easy process lets you build a virtual receptionist that can answer calls 24/7 in just a few minutes.
Dialzara (dialzara.com) has 20 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing20 approved reviews, newest moderated first
m12345
Customer service is terrible. Trying to even get a response is really hard.
Diego K. Horizon Homes USA R.
Working with Adam and his AI phone system has honestly been one of the most impressive experiences we’ve had integrating technology into our real estate business. We receive a very high volume of calls every day through Horizon Homes Realty, including buyers, investors, tenants, realtors, and international clients, and the system has been able to handle conversations in an incredibly natural, professional, and intelligent way. What really surprised us is that this is not a “robotic answering service.” The AI actually understands real estate conversations, asks intelligent qualifying questions, keeps the conversation flowing naturally, and makes callers feel like they are speaking with a real office assistant. That is extremely difficult to achieve, especially in a fast-paced industry like ours. Adam has also been exceptional throughout the entire process. Very responsive, knowledgeable, open to customization, and genuinely focused on making the system work specifically for our business operations instead of offering a generic one-size-fits-all solution. For companies that miss leads because of missed calls, overwhelmed staff, after-hours inquiries, or inconsistent intake processes, this type of AI system is honestly becoming a game changer. We are extremely satisfied with the experience so far and look forward to continuing to scale it within our operations. Highly recommended. — Diego K. Horizon Homes Realty
Thomas A.
I was having a login problem and Adam with Dialzara was a tremendous help. He changed my incorrectly entered sign-in email address and he patiently continued to help me after he fixed everything to catch my error in correctly typing the new password. He was great and I recommend Dialzara thanks to his assistance. Keep up the good work, Adam. Thomas A.
Christopher L.
Yea, thats pretty much a dead sale right away - especially with your ai agent test number there which I called also. Bout fell outa my chair it was so smooth.
Steven M.
I don't write many reviews but this APP is a gamechanger for service related businesses. It can book an appointment or take messages and answer questions. Easy to setup and I just can't say enough about it. Steve - CEO - California Energy Solutions
Michael W.
This AI delivers fast, clear, and genuinely helpful responses every time. It understands questions with impressive accuracy, offers well‑organized explanations, and keeps the conversation engaging without feeling robotic. The balance of friendliness and expertise makes it a pleasure to use. A top‑tier experience from start to finish.
Response from DialzaraFeb 12, 2026
Mike, we really appreciate your review and very glad to know that you're happy with our AI receptionist for your HVAC business!
Kylie S.
We have met with several AI receptionist providers and even entered into a couple of contracts, but ultimately found that their products just couldn’t quite adapt to what we needed and were much more expensive on top of it. Dialzara is by far the best and most user-friendly option we’ve come across. The owner of the company did a zoom call with me and took the time to send a 20-minute follow up video specific to our account to make sure we were comfortable with making our own changes in the future.
Response from DialzaraFeb 12, 2026
Kylie, thank you so much for your review. It means a lot and we're so glad you found Dialzara to be the right AI receptionist for your property management company!
VICTOR D.
We started using Dialzara to help manage incoming calls, and it’s been surprisingly easy to set up and adjust. Teaching it, correcting it, and refining how it responds didn’t take much time at all. What really stood out to me is how realistic it sounds compared to other AI call systems I’ve tested — including some that cost significantly more. It handles real client conversations well, filters out marketing and solicitation calls, and helps keep my day organized instead of constantly interrupting it. Overall, it’s been a solid tool for managing calls and improving how we handle client communication.
Response from DialzaraDec 17, 2025
Victor, Thanks so much for the thoughtful review. I’m really glad to hear Dialzara was easy to set up and tweak, and that training and refining it didn’t take much time. Hearing that the voice sounds more realistic than other systems you’ve tried means a lot, especially compared to tools that cost much more. It’s great to know it’s handling real client conversations well, blocking sales and solicitation calls, and helping you stay focused instead of getting interrupted all day. I really appreciate you using Dialzara and taking the time to share your experience. Your feedback helps us keep making it better. -- Adam Stewart, Founder