Ken G.
Delayed Arrival - Patch Color Choice- Poor Delivery
The delay between ordering and receipt of goods was long. I had almost forgotten what I had ordered. The colors were not clear when I ordered and as I consequence, it turns out what I ordered was not dark enough. The product looks ok but now I have a light-colored patch on my dark seat. Not good. The final negative was the delivery. The person making the delivery didn't care enough to put the package inside our screen door like Amazon and other delivery services do and so the parcel was rained on. It rains often in Florida. Thankfully, the parcel was sealed well-enough that no damage was done. Best regards, Ken
Response from DialogletSep 22, 2026
Dear Ken Gerhart, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team