You can chat live with our customer service using "LIVE HELP" option in our website. Also, you can find the customer service number in our web site. Customer service is generally knowledgeable and in most cases will provide you with instant service solutions. Customer service will handle all service-related issues.
dial91.com (dial91.com) has 66 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
Website
dial91.com
Category
Internet & Software
Location
Boca Raton, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 6% of reviews.
Latest
Most recent review: November 2024.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Worst international calling service i have ever used, anytime it would stop working and if you try to call customer service you cant because they will ask you leave your info so that can call you when are open and call it 24x7 customer service.
ST
sunil T.
ZERO star rating
ZERO star rating. I had balance leftover om my account, but it expired. For me to use the existing balance (that I have already paid for) I need to recharge and pay them more money. I cannot login, cannot recharge, cannot reach anybody on phone, there is no online support. Nobody to offer customer service. False advertising, lying, cheats.
JP
JAY P.
VERY BAD SERVICE NOBODY PICK UP THE…
VERY BAD SERVICE NOBODY PICK UP THE PHONE IN CUSTOMER SERVICE NOT EVEN ONE EMAIL REPLY. THEY JUST WANT YOUR MONEY. BAD CONNECTIVITY.
TK
Teddy K.
Please SHUT DOWN..
Please SHUT DOWN... DONT Fool The Customets ... MOST WORST and Irritating Call service...
It will connect to some one else or says busy, number not in use, blah blah blah....
Out of 10... only once or twice it will connect u to the exact caller...
RR
Rengasamy R.
Dial91 is an unacceptable service
Dial91 is an unacceptable calling platform. I bought minutes and I could not make calls to land line numbers in India and for cell phones, there were several times when I can hear the party in India but they cannot hear me. It is unacceptable service.
Moreover, they have set expiration period for the credit I paid for and all my unused credit vanished in six months. This is totally unacceptable.
JK
James K.
RUN.
RUN.. DO NOT USE THIS COMPANY!!! ONLY POSITIVE REVIEWS ARE FROM BOCA RATON, FL. COMPANY IS BASED OUT OF BOCA RATON!!!! SCAM, TAKES YOUR MONEY. CANNOT REUSE IT. THEY DON'T CALL BACK FOR CUSTOMER SERVICE. THEIR WEBSITE DOESN'T WORK!!! AGAIN... USE GOOGLE VOICE OR SOMETHING ELSE AND SAVE YOUR MONEY!!!
BP
Bpstar
Overbilling the calls
When I checked my dial91 calling history for the past few months as my account balance used up quickly in a short time and compared with the detailed bill log of my cell phone that I used for the calls, I was surprised to find that some calls were for 2 minutes but they charged more than 48 minutes each such call. I emailed them the logs and they credited the account and informed me they will make changes to my account configuration to avoid this from happening in the future. This makes me think of a scam and advise that if you are using them for your calls, always check your call history for such overcharges.
AM
Abliz M.
This is the worst company
This is the worst company, my account was interrupted again and again, every time if I recharge call probably once in several months, but after 180 days the account has been interrupted, today I contacted them and request extending without recharging, here is the email I received from dial 91:
(I was told that my account was expired 6/4/2017)
Your account is expired since 6/4/2017. Please note that according to our terms and conditions all sells are final and not refundable. If the issue is because the account is expired, we can escalate this issue to our upper management and extend the validation until you finish your remaining balance. Please let us know.
Best Regards,
xxxxx
(the same person sent me the second email, said I don't recharge since 2016)
OK. in that case, talk to your card company. We extended your account for several times and you don't recharge since 2016.
Best Regards,
xxxxxx
Actually, I never requested extend before, or they never gave me any extending before, just lying when dealing with their customers.
Don't use the service from this guy, Go other companies, you have never interrupted problem, and most importantly you will get respect.