Addy K.
Every order has been a problem
I have ordered FreeStyle Lite Test Strips from Diabetic Warehouse many times and almost every order has been a problem. Some strips don’t work at all, some give constant errors, and many arrive with only a few weeks left before they expire. When I contacted support, they told me they are not an authorized supplier, which means there is no warranty or replacement. On top of that, the prices are way higher than what official suppliers charge. It feels like they are just reselling old stock at inflated rates.
Response from Diabetic WarehouseSep 30, 2025
Hi, please contact our customer support team at [email protected]. We almost never have issues with our strips and whenever we do we replace them! Please let us know your order number so we can help you. Thank you!